BASELINE INFORMATION

JOB TITLE: Drainage Engineer

JOB TYPE: Permanent

LOCATION: Stoke

TYPE: Field-Based

Brand Info:

Drain Doctor is a market-leading national provider of emergency and planned drainage and plumbing services through a franchised network of over 30 locations, and forms a key brand within Neighbourly, a values-guided world-leader of franchise brands focused on repairing, maintaining and enhancing customer’s homes and businesses.

PURPOSE OF THE ROLE

As a drainage engineer, you’ll be responsible for diagnosing and resolving drainage issues for residential and commercial clients. You’ll work with the latest equipment and technology to deliver high-quality service and ensure customer satisfaction.

KEY RESPONSIBILITIES

• Emergency call-outs and planned maintenance for drainage investigations and repairs

• Investigate, diagnose and resolve issues using CCTV surveys, high-pressure water jetting, rods etc.

• Carry out drain clearance, descaling, root cutting, patch lining and minor excavations

• Liaise directly with customers to explain issues and solutions
   

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE:

• Previous drainage experience

• Full UK Driving Licence

• Customer-Facing Experience

• Drainage tanker experience (desirable)
   

SKILLS / KNOWLEDGE:

• Excellent customer service and communication

• Comfortable using mobile apps and technology on-site

• Problem-solving attitude with attention to detail

• Plumbing knowledge (desirable)
   

WHAT WE OFFER:

• Competitive OTE - overtime opportunities and performance bonuses

• Company Vehicle and Fuel Card

• Full Uniform and PPE provided incl tools and equipment

• Training and development opportunities
   

Job Types: Full-time, Permanent

Benefits:

• Company car

• Company pension

Application question(s):

• Please provide your email address so that we can contact you regarding the next steps.

Experience:

• Drainage: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: On the road