The Donor Communications Officer designs and leads the overarching message strategy to inspire philanthropy, deepen donor engagement, and maximize fundraising opportunities. As a strategic storyteller, you will translate complex medical advancements, clinical triumphs, and healthcare equity initiatives into powerful, emotionally resonant narratives. A central priority for this role will be designing, launching, and executing the communication strategy for the Foundation's upcoming 125th year celebration and fundraising initiative, showing supporters exactly how their investments elevate patient care and save lives in our community.

Minimum Education:
Bachelor’s Degree Major in English, Literature, Philosophy, Communications, etc.

Minimum Experience:
7-10 years Experience in healthcare fundraising, hospital foundation communications, institutional advancement, medical public relations, entertainment/storytelling, etc.

Minimum Skills:
Master-level writing, editing, and storytelling skills with a demonstrated ability to convey emotional urgency and complex medical concepts in accessible, inspiring terms.
Proven track record of leading and managing the creative process with collaboration. Demonstrated sound judgement in navigating various work environments with ability to serve as thought partner to team leaders.
Expert familiarity with hospital donor databases/CRMs (e.g., Raiser's Edge, Blackbaud) and modern email marketing tools.
Understanding of healthcare philanthropy, grateful patient fundraising models, and strict adherence to HIPAA compliance and patient privacy standards.


Preferred Education:
Master’s degree

Pay Transparency

The salary rate range for this position is $99,507 - $164,559 annually. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

                                                  

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. 

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at [email protected]. Inquiries will be treated as confidential to the extent permitted by law.

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