Hours:

Shift Start Time:

Shift End Time:

AWS Hours Requirement:

Additional Shift Information:

Weekend Requirements:

On-Call Required:

Hourly Pay Range (Minimum - Midpoint - Maximum):

This position is covered by a Collective Bargaining Agreement (CBA) with SEIU-UHW. As part of the terms of employment, employees in this role are required to join the union within 31 days of hire and remain a member (e.g. dues paying, fee paying, religious exception contributor) for the duration of the collective bargaining agreement.

• H.S. Diploma or Equivalent
• Must have experience with customer service and communicating professionally.

• Some college.
• Hospital experience.

• Communication and teamwork
  Acts as a liaison with department communicating delivery information.
  Monitors and recommends par level changes to Supply Distribution department leadership.
  Works in coordination with the department leadership to facilitate product conversions and substitutions. Ensures accuracy of all information.
  Regularly accepts responsibility for department activities and reports all questionable matters to department leadership.
  Participates in annual physical inventory.
  Performs miscellaneous job related duties as assigned.
• Customer satisfaction
  Accepts and offers constructive feedback. Consistently communicates in a positive and timely manner with peers, customers and suppliers.
  Demonstrates cooperation, responsiveness and teamwork toward accomplishment of Department goals.
  Practice excellent phone, written and person-to-person communication skills.
  Exchanges ideas, information, and messages readily and effectively, as required by the job.
  Is cooperative and courteous in dealing with coworkers, supervisors and other departments.
  Exhibits behaviors that are consistent with Sharp HealthCare customer service expectations.
  Treats people fairly, equitably and respects others' personal opinion.
  Uses initiative to accomplish tasks, resolves problems cooperatively, offers recommended solutions, and works with others to accomplish tasks.
  Shows willingness to add to the Team.
  Utilizes proper telephone etiquette including promptly answering the phone, identifying oneself and the department, and displaying courtesy at all times. Also includes returning all calls promptly and relaying pertinent information.
• Daily operations
  Counts and restocks assigned supply carts, automated supply cabinets, crash carts and specialty carts.
  Cleans/decontaminates and redistributes Supply Distribution managed pooled medical equipment according to manufacturer instructions.
  All chargeable items will have correct sticker if applicable.
  Ensures all products in assigned areas are organized and faced, with any necessary stock out or substitution notification posted and return/credit bin emptied.
  Assists with replenishment activities within the central storeroom including daily put away of order and ongoing restock from bulk overstock locations.
  Processes requests for specialty rental equipment.
  Takes phone and electronic orders and prioritizes urgent requests.
  Prioritizes and completes tasks according to the needs of the department/hospital.
• Quality
  Responsible for checking package integrity and verifying expiration dates, removing and accounting for any items not meeting standard.
  Ensures data accuracy by documenting all inventory transactions in the Materials Management Information System.
  Maintains accuracy, thoroughness, neatness, clarity, and adherence to a high level of work.
  Responsible for recommending process improvements.
• Safety
  Adheres to correct usage of proper body mechanics and material handling equipment and keeps an organized work environment.
  Ensure all equipment is in good working order, escalating to department leadership immediately any broken, unsafe, or nonfunctioning equipment.
  Ensures timely removal of corrugated cardboard.
  Keeps department shelves organized, cleans and dusts once a month, rotates stock and removes outdates. Reallocates soon-to-expire product whenever possible to reduce waste.

• General knowledge of medical terminology and products preferred.

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class