At Texas Original Compassionate Cultivation, our mission is to create the highest quality medicine that changes people’s lives. We stand beside all who believe in safe, legal and effective access to this powerful medicine. As fellow Texans, we see this as our responsibility to take care of our neighbors. Our vision is to transform Texas through the power and the truth of medical cannabis. We work alongside physicians and their patients with current qualifying conditions to supply prescription cannabis that can change lives.
The Dispensary Manager oversees the full operations of a Texas Original retail dispensary, ensuring exceptional patient service, regulatory compliance, and operational excellence. Job duties may also include home delivery management in addition to retail operations and store management. This role leads Assistant Managers, Retail Associates (and possibly delivery drivers), manages store performance and KPIs, and partners with the Regional Manager to carry out regional standards, goals, and initiatives at the store level. The Dispensary Manager is accountable for ensuring the dispensary operates smoothly, efficiently, and in full alignment with company values, compliance standards, and patient care expectations.
Essential Functions:
Lead and manage daily operations for assigned retail dispensary location, including scheduling, staffing, and store readiness
Supervise Assistant Managers and Retail Associates, fostering a culture of accountability, professionalism, and patient-centered care
Lead hiring, onboarding, and training for the store team; conduct performance reviews, coaching, and corrective action in partnership with HR
Ensure strict adherence to all state cannabis regulations, company SOPs, and security standards
Serve as primary key holder; ensure opening and closing procedures, alarm, vault, and security protocols are completed and documented
Oversee cash handling, reconciliation, and deposit accuracy; ensure compliance with internal controls
Own store inventory accuracy, including receiving, cycle counts, full audits, discrepancy investigation, and coordinating restocking to meet patient demand
Act as the site compliance lead, including DPS and CURT requirements, incident reporting, and ensuring all team members maintain active DPS registration
Manage loss prevention, including follow-up on inventory and cash discrepancies, investigations, and corrective action
Escalate & Coordinate facility maintenance and vendor service issues (e.g., security systems, HVAC)
Resolve patient and operational escalations promptly and professionally, both in-store and over the phone
Prepare, analyze, and report weekly and monthly KPIs
Carry out regional and company goals and initiatives at the store level
Work scheduled floor shifts alongside the team, including patient pickups, POS transactions, and order staging, while maintaining oversight of overall store operations
Ensure a clean, organized, well stocked, professional retail environment
Maintain strong product & industry knowledge
Other Duties as assigned
Additional Responsibilities:
Implement new retail processes, technologies, and training programs
Share patient feedback, retail trends, process improvements and local market observations with leadership
Ensure compliance readiness during inspections and audits, support quality assurance initiatives.
Support local events, outreach, and delivery initiatives
Minimum Qualifications:
2–3+ years of retail management experience, including hiring, scheduling, and managing team performance; cannabis, pharmacy, or healthcare retail experience preferred
Must be at least 21 years of age
Ability to obtain and maintain DPS registration and pass a background check
High school diploma or equivalent required; bachelor’s degree preferred
Ability to work evenings, weekends, and holidays as scheduled, and to cover other locations as needed
Benefits Package:
Medical, Dental, Vision
Telehealth – Medical
Telehealth – Mental Health Counseling
401(k) with company matching
Paid Vacation
Paid Sick Leave
Paid Holidays
Bereavement leave
Pre-Tax Flexible Spending Accounts
Basic Term Life Insurance and AD&D
Travel Reimbursement (if applicable)
Gym Reimbursement up to $50/month
& More
Texas Original Compassionate Cultivation is proud to be an Equal Opportunity Employer.
