À propos de ce poste Director, Procure-to-Pay chez Loblaw
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.
Reports to: Senior Director, Procure-to-Pay
Role Mandate
The Director, Procure-to-Pay (P2P) Finance is a key leadership role responsible for strengthening governance, controls, operational performance and transformation across the end-to-end P2P function.
This role provides leadership across P2P operations, cash management, third-party service delivery and financial governance, while driving process simplification, automation and continuous improvement. The Director will partner closely with Finance, Treasury, FP&A, Technology, Procurement, Sourcing and other business functions to improve supplier management, payment processes, cash visibility and overall financial outcomes.
Key Focus Areas: Costing, EDI, Accounts Payable, Post Audit, Vendor Income and Cash Management.
Key Accountabilities
Operations & Governance
- Provide leadership and oversight of P2P operations and third-party service providers, including SLAs, KPIs, controls, service standards and issue resolution.
- Govern payment operations across multiple payment methods, ensuring accuracy, timeliness and effective controls.
- Hold service providers accountable for performance, control execution, issue resolution and sustainable remediation of recurring service issues.
- Ensure P2P operations remain aligned with business priorities, financial controls and the broader transformation roadmap.
Risk, Controls & Financial Governance
- Maintain a strong risk, control and governance environment across P2P and Cash Management.
- Oversee the identification, escalation and remediation of financial, operational, compliance and supplier-related risks.
- Partner with Risk Advisory and 3rd party to strengthen audit practices, reconciliations, payment controls and financial governance.
- Provide oversight of key financial processes, including Vendor Income, Vendor Audit, period close, forecasting, budgeting and applicable regulatory requirements (Grocery Code of Conduct).
Transformation & Continuous Improvement
- Lead initiatives that advance a standardized, automated and scalable P2P operating model.
- Identify and deliver opportunities to simplify processes, reduce manual activity and improve efficiency, controls and stakeholder experience through automation, analytics and emerging technology.
- Partner with Technology and Finance teams on SAP process improvements, system changes, data integrity and downstream business processes.
- Lead effective change and adoption across internal teams and service providers to ensure improvements are embedded and sustainable.
Cash Management & Financial Insight
- Provide leadership and governance over cash management, payment execution and related financial reporting.
- Partner with Treasury and FP&A to strengthen cash visibility, forecasting and reporting capabilities.
- Support the development of cash forecasting models and analytical insights using complex financial data.
- Assess financial and operational issues, evaluate business impact and provide clear recommendations to senior leadership.
Stakeholder Leadership
- Build strong relationships across Finance, Treasury, FP&A, Technology, Merchandising, Procurement, Sourcing, Supply Chain and Store Operations.
- Maintain an end-to-end understanding of business processes and system dependencies across the P2P lifecycle.
- Influence cross-functional decisions, align stakeholders around enterprise priorities and communicate complex issues clearly to senior leaders, partners and suppliers.
People Leadership
- Lead, coach and develop a geographically dispersed team, creating clear accountability and a strong sense of shared purpose.
- Foster a collaborative “one team” culture across functions, locations and service partners.
- Build leadership capability, succession and organizational capacity to support the evolving P2P operating model.
- Promote a culture of continuous improvement, strong financial acumen, curiosity, integrity and collaborative decision-making.
Role Requirements
- 8+ years of progressive experience in Finance, Accounting, Procure-to-Pay (P2P), Shared Services or a related discipline, including leadership of teams and complex financial operations.
- Strong end-to-end understanding of P2P, including service delivery, financial controls, risk management, performance management and key process dependencies.
- Demonstrated experience translating strategy into service priorities, operating plans and measurable performance outcomes.
- Proven experience leading operations across internal teams and third-party service providers, including SLAs, KPIs, controls, performance management, issue resolution and escalation.
- Demonstrated success leading complex transformation, process standardization and continuous improvement, leveraging automation, analytics, AI and technology to improve efficiency, controls and stakeholder experience.
- Strong enterprise mindset and stakeholder leadership, with the ability to influence senior leaders, navigate ambiguity, resolve complex cross-functional issues and drive decisions.
- Degree or Diploma in Business Administration, Commerce, Finance, Accounting or a related discipline; professional designation or relevant advanced degree considered an asset.
- Demonstrate Leadership Behaviours: Shape Strategy, Drive Performance, Build Talent, Foster Collaboration, and demonstrate blue culture.
- Some travel will be required for this role.
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
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