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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Director of Integrated Facilities Management - JLL

What this job involves: As Director of Integrated Facilities Management (IFM), you'll lead the strategic oversight and operational excellence of an expansive 200-site domestic portfolio, managing a matrixed team of 140 JLLers. This role encompasses EH&S compliance oversight, work order management, third-party vendor coordination for IFM service delivery, and strategic identification of account growth opportunities. You'll serve as the primary driver of operational excellence while managing complex priorities across multiple locations and service lines. The Director of IFM will report to the Account Director.

What your day-to-day will look like:

• Direct all aspects of integrated facilities management operations across sites, including HVAC systems, building automation, janitorial services, audio visual support, EH&S compliance, and general maintenance with 24/7 operational support

• Develop and manage operational and capital budgets, ensuring financial performance meets targets while identifying cost-saving strategies and value-add initiatives that align with client goals through diligent tracking and reporting

• Hire, attract, and retain top talent while improving team performance through regular coaching and feedback, fostering a culture where everyone is empowered to thrive and high-performing teams become the standard

• Oversee third-party vendor delivery of IFM services, negotiating contracts, monitoring performance, and ensuring service level agreements are consistently exceeded across all sites

• Coordinate and align delivery of multiple service lines to achieve client satisfaction, implementing best practices and developing outstanding relationships with key stakeholders

• Manage comprehensive work order systems and CMMS platforms to ensure operational transparency, data-driven decision-making, and audit-ready documentation

• Identify and pursue account growth opportunities while driving continuous improvement initiatives that enhance operational efficiency, safety compliance, and overall client value

Required Qualifications:

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field

• 8+ years of progressive facilities management experience, with at least 4+ years in a senior leadership role managing large-scale, multi-site portfolios of 100+ locations

• Proven track record of managing complex client accounts with teams of 100+ employees and annual budgets exceeding $10 million

• Expertise in integrated facilities management operations including HVAC, electrical, plumbing, life safety systems, building automation technologies, and audio visual support

• Demonstrated success leading and developing high-performing teams in a fast-paced, geographically dispersed

• Strong financial acumen with experience in operational and capital budget development, forecasting, variance analysis, and cost optimization strategies

• Excellent communication and executive presence with the ability to influence stakeholders at all organizational levels and coordinate multiple service lines

Preferred Qualifications:

• Professional certifications such as CFM (Certified Facility Manager), FMP (Facilities Management Professional), PMP (Project Management Professional), or PE (Professional Engineer)

• Experience managing facilities operations for government contractors, aerospace, defense, or technology sector clients

Location: Reston, VA with 20% domestic travel, as needed

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.