Job Profile:

Administrative Operations Manager 2

Job Family:

Administrative Operations

Time Type:

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Manages the intermediate to complex operations of a department within the division. Monitors budget, implements strategic priorities, and prepares reports for senior management.

Job Description:

Join the award-winning Arizona PBS team as our next Director of Content and help shape how we tell stories that inform, engage and inspire audiences across Arizona.

Working closely with the Senior Director of Content, the Director of Content translates Arizona PBS’s content strategy into impactful storytelling across broadcast, digital and social platforms. As a key leader on the content team, you will guide experienced producers and content creators, champion innovative approaches to storytelling, and ensure our programming reflects the interests, needs and the communities we serve.

This is a leadership role, you will deliver through your team, setting the standard for storytelling while developing the producers who create it.

This role combines strategic thinking with day-to-day leadership. You will oversee content planning, guide production and distribution workflows, identify emerging opportunities, and use audience insights to strengthen engagement and expand our reach. From developing new storytelling formats to optimizing how content reaches audiences on different platforms, you will help Arizona PBS evolve how we serve our community while upholding the editorial integrity and public service mission that define public media.

The ideal candidate is an editorially strong, collaborative leader who knows how to turn big-picture priorities into effective execution, empower creative teams, and balance innovation with sound judgment, resources and results.

To be considered, applicants must submit a complete application that includes:

• Resume
• Cover letter
• Links to relevant work samples demonstrating content, storytelling or production experience
  
  

Position Salary Range:

• $95,000 - $110,000 annually; DOE

Essential Duties:

Content Strategy, Editorial Leadership and Audience Engagement

• Translate Arizona PBS’s content strategy into actionable plans for local storytelling across broadcast, digital and social platforms.
• Lead the day-to-day planning, development, production and distribution of short-form and long-form content, ensuring projects align with organizational priorities and audience needs.
• Manage the content calendar, balancing immediate programming needs with long-term editorial priorities, special initiatives and emerging opportunities.
• Oversee the content greenlight process, evaluating ideas for editorial merit, audience relevance, strategic alignment, feasibility and impact.
• Guide producers in developing compelling, distinctive stories and experimenting with new formats, platforms and approaches to storytelling.
• Develop strategies to attract new audiences, deepen engagement with existing audiences and extend the reach and impact of Arizona PBS content.
• Analyze audience data, platform performance and industry trends to inform editorial decisions, refine distribution strategies and identify opportunities for growth.
• Champion inclusive, storytelling that reflects the experiences, perspectives and needs of communities throughout Arizona.
• Serve as a resource for editorial standards and practices, ensuring content meets Arizona PBS’s expectations for accuracy, fairness, independence and integrity.
• Monitor changes in public media, journalism, digital platforms and audience behavior, recommending strategic adjustments as needed.

Team Leadership and Collaboration

• Directly supervise, mentor and develop content producers and the Producer/Social Media Manager, providing clear direction, constructive feedback and opportunities for professional growth.
• Foster a collaborative, creative and accountable environment that empowers team members to take thoughtful risks, solve problems and deliver high-quality work.
• Establish priorities, delegate effectively and manage team capacity to balance competing projects, deadlines and organizational needs.
• Collaborate with the Senior Director of Content and leaders across production, news and public affairs, digital, marketing, development and other departments to align priorities and maximize content impact.
• Represent the content team in cross-departmental meetings, planning sessions and organizational initiatives.
• Explore and test new digital experiences, distribution approaches and storytelling opportunities in collaboration with colleagues across Arizona PBS.

Production and Operational Management

• Lead day-to-day production operations for local and national projects, coordinating producing, editing and delivery workflows to keep projects on schedule and within approved budgets.
• Guide platform-specific social storytelling for Arizona PBS programs and series, working within the station’s overall social media and brand strategy.
• Supervise social media content planning and execution to ensure platform-specific storytelling supports editorial priorities and audience engagement goals.
• Develop and monitor production budgets for review and approval by the Senior Director of Content.
• Coordinate freelance and contract hiring, vendor relationships and production resources as needed.
• Maintain effective project management systems, production schedules and communication practices to support efficient workflows and timely delivery.
• Ensure timely response to viewer inquiries and concerns related to local content, exercising sound judgment and professionalism.
• Ensure content performance data is available to support Development’s funding work.
• Produce content on an as-needed basis, but this is not the primary function of this role.

Core Competencies and Leadership Expectations

Success in this role requires both strong performance and a commitment to the collaborative, inclusive culture of Arizona PBS. The Director of Content is expected to:

• Lead with integrity: Model sound judgment, accountability and the highest standards of professional and editorial conduct.
• Think strategically: Connect day-to-day decisions to organizational goals and identify opportunities to advance Arizona PBS’s mission.
• Develop people: Coach, motivate and empower staff while fostering professional growth, creativity and accountability.
• Communicate effectively: Share priorities clearly, provide constructive feedback and proactively engage colleagues across the organization.
• Collaborate and build relationships: Develop productive working relationships, encourage perspectives and contribute to a cohesive, high-performing team.
• Adapt and innovate: Approach challenges with curiosity, a solutions-oriented mindset and a willingness to test new ideas and learn from results.
• Manage priorities: Demonstrate strong time management, organization and decision-making while balancing multiple projects and deadlines.
• Champion inclusion: Model inclusive behaviors and support content and workplace practices that reflect the communities Arizona PBS serves.

Desired Qualifications:

• Demonstrated success supervising, mentoring and developing creative or editorial staff.    
• Strong understanding of public media standards, editorial independence and underwriting guidelines, including restrictions on pay-for-play arrangements.
• Experience in public media or broadcasting, including familiarity with PBS distribution and content delivery partners such as PBS, PBS Digital Studios (PBSd), NETA and APT, as applicable.
• Experience managing local, statewide, multi-organization or collaborative content initiatives.
• Knowledge of social media strategy, platform-specific storytelling and editorial standards for news and public affairs content.    
• Experience developing or overseeing content for both traditional broadcast and digital-first formats, including vertical video.
• Proven project management and budgeting skills, including production scheduling, expense tracking, invoice approval and vendor coordination.
• Experience using audience analytics and performance metrics to inform content strategy and distribution decisions.
• Experience contributing content data, impact reporting or other materials for grant applications and funding proposals.
• Familiarity with Microsoft 365, Google Workspace, Monday.com or comparable project management platforms, and professional video editing software such as Final Cut Pro.

Working Environment:

This position is eligible for a hybrid work schedule, typically allowing up to two days of remote work per week. On-site attendance is expected for team meetings, monthly staff meetings, production needs and other activities requiring in-person collaboration. Occasional evening and weekend work may be required to accommodate production schedules, special projects and organizational priorities. Required to stand for varying lengths of time and walk moderate distances to perform work. Frequent physical demands may include stooping, bending, crawling under/around objects, reaching, lifting and pushing objects of varying weights up to 25 pounds

Department Statement:

Arizona PBS is an essential community institution that informs, engages and inspires audiences through trusted journalism, educational programming, original productions and meaningful community partnerships. As a service of Arizona State University, Arizona PBS connects people with ideas, perspectives and stories that deepen understanding of our state and the world.

Join a team committed to public service, creative excellence and the power of storytelling to make a difference.

Driving Requirement:

This position may require driving. Employee must possess a valid US Driver’s license of the appropriate class and required endorsements throughout employment.

Location:

Campus: Downtown Phoenix

Funding:

No Federal Funding

 

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.