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Job Description

Responsibilities

Job Summary: 

The Director of CNS Leadership Development is responsible for creating, implementing, and overseeing orientation and training programs that prepare new managers for success in their roles. This role ensures that new leaders are equipped with the skills, knowledge, and confidence to effectively manage teams, drive organizational goals, and embody the company’s values. The Training Director collaborates with senior leaders and subject matter experts (SMEs) to align training programs with organizational priorities and foster a culture of continuous learning. 

Job Responsibilities: 

New Management Orientation 

●  Design and deliver a comprehensive onboarding program tailored to new managers, focusing on company culture, policies, leadership expectations, and key competencies. ● Develop tools, resources, and frameworks to support new managers during their transition into leadership roles. 

● Coordinate with HR, department heads, and leadership teams to ensure orientation content aligns with organizational goals and standards.  

Management Training Development 

● I dentify core skills and competencies required for new managers, including communication, conflict resolution, team leadership, performance management, and decision-making. ● Develop and facilitate engaging training sessions, workshops, and eLearning modules tailored to new managers. 

● Incorporate modern training methodologies, such as experiential learning, case studies, role-playing, and simulations, to enhance learning outcomes.  

Collaboration & Stakeholder Engagement 

● Partner with senior leadership to ensure training programs align with strategic goals and leadership expectations. 

● Work with instructional designers, HR, and SMEs to create high-quality training materials. ● Act as a resource and coach for new managers, providing guidance and support as they navigate their roles. 

Measurement & Continuous Improvement 

● Establish metrics to evaluate the effectiveness of orientation and training programs, such as retention rates, manager engagement, and performance improvements. 

● Use feedback from participants and leadership to refine and improve training content and delivery methods. 

● Stay informed about industry trends and incorporate best practices into training initiatives. Program Leadership & Team Development 

● Lead a team of trainers and coordinators, providing guidance, mentorship, and professional development opportunities. 

● Ensure training schedules and resources are effectively managed to meet organizational needs. 

● Collaborate with cross-functional teams to scale training programs as needed

Requirements:

● Proficient in designing and delivering orientation training programs. 

● Well-versed in industry standards and best practices. 

● Strong leadership skills with the ability to supervise and manage team members effectively. ● Excellent communication skills with both team members and facility staff. ● Experienced in public speaking and teaching, with the ability to present information clearly and engage diverse audiences. 

Preferred Skills or Qualifications 

 ● Ability to lead, mentor, and develop training staff. 

● Strong ability to engage and educate diverse audiences. 

● Excellent written and verbal communication for clear instruction and collaboration.

● Ability to align training programs with organizational goals. 

● Ability to measure training effectiveness and make data-driven improvements.  

What We Offer 

● Paid time off (vacation and sick) 

● Medical, dental, and vision insurance 

● 401(k) with employer match 

● Employee Assistance Program (EAP) 

● Career development and ongoing training 

Important to Know 

● Veterans and candidates with military experience are encouraged to apply.

● HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion. 

Who is HHS 

HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, HHS now provides services like housekeeping, food, and facility management to nearly 1,000 customers across six industries. The company is rapidly growing and seeks motivated leaders. HHS supports and encourages growth from within

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