At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As Director, MS&T, you will lead site's MS&T organization, which is responsible in ensuring products are in an industry standard validated state and related technical knowledge is maintained. Maintain and improve the scientific oversight of the manufacturing processes and technical changes. Owner of product's lifecycle manufactured at the site.

In this role, a typical day will include:

1. Validation

a. Ensure that departments execute and maintain the Site Master Validation Plan (SVMP) activities in their respective scope of responsibility, including annual revalidation / re-qualification and cleaning validations.

b. Provide governance / directions on site’s validation activities.

c. Ensure validation requirements are in alignment with regulatory expectations.

2. Product / Process and Technical Stewardship

a. Ensure robust product stewardship for all products and end-to-end technical oversight of manufacturing processes at all stages of their commercial lifecycle.

b. Undertake product remediation of technical issues with clear interfaces with Quality Operations, Manufacturing (Production, Engineering, etc) and Research and Development.

c. Support excellence in manufacturing through standard setting and technical capability development and deployment.

d. Ensure technology strategies are in line with current and future standards in partnership with key functions.

e. Manage product / process risk management and knowledge management through process Failure Mode Effect Analysis (pFMEA)

f. Process Support/Control and Continuous Monitoring

g. Provide and analyse product-specific manufacturing data and provide results to Technical Review, Product Quality Review and Management Review.

h. Track CM parameters and monitor all critical / key variables as appropriate for the assigned product(s), such as Critical Process Parameters, In Process Control parameters, Product Quality Attributes, Characteristics of raw materials. etc) using statistical analysis and conducting regular product specific data trending.

i. Lead / provide assistance in technical deviation investigation, robust CAPA and relevant follow-up on product / process related investigations, which include complaints, OOE, OOS, etc

3. Product Technical / Process Transfers and 2nd Sourcing

a. Product launch and transfer governance transfers.

b. Ensure that all product / process transfers, including 2nd Sourcing projects are all validated and according to timelines.

4. Manage MS&T and associates career path, succession planning, and training program.

5. Maintain Division and/or cross-division/site networks to share lessons learned and best practices with process, technologies, continuous improvement and best practices.

6. Coordinator for Business Continuity Management (BCM)

7. Performs other duties as assigned

Key Performance Indicators

• Technical Transfer Right First Time

• On Time Review / Approval of Technical Transfer Documents

• Validation Right First Time

• Reduce Risks of Product Recalls

• Continuous Improvement Projects and Cost Improvement Projects

• No critical or major observations during audits/inspections

WHAT YOU’LL BRING TO ALCON:

• Minimum 10-15 years of experience in new manufacturing site start-up, validation, technology transfer, and new product introduction activities within the medical device industry, with preference given to candidates from contact lens manufacturing environments.
• Demonstrated leadership experience of 7-10 years, with a track record of building, developing, and leading high-performing teams.
• Strong background in Research & Development (R&D), with experience supporting innovation, product development, and commercialization efforts.

HOW YOU CAN THRIVE AT ALCON:

• At Alcon, we are committed to fostering a work environment where our employees can grow, innovate, and excel. Here’s how you can thrive in your role with us:
• Career Growth & Development – Gain access to continuous learning opportunities, leadership training, and career advancement programs to support your professional journey.
• Collaborative Culture – Work alongside passionate and diverse teams in a dynamic and inclusive environment that encourages innovation and teamwork.
• Impactful Work – Be part of a purpose-driven company that is improving lives by advancing eye care solutions worldwide.
• Recognition & Rewards – Your contributions are valued and recognized through competitive compensation, performance incentives and career progression opportunities.
• Global Exposure – Join a world-class organization with opportunities to collaborate across international teams and gain global industry insights.
• Work-Life Balance & Well-Being – Enjoy employee wellness programs, flexible work arrangements and initiatives that support your well-being.

At Alcon, we empower our people to make a difference while growing their careers in an exciting and supportive environment. Join us and see brilliance in every opportunity!

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