Your Opportunity as the Director, Integrated Business Planning- Coffee

This individual will be responsible for the development of demand, supply, inventory, and production plans for the Coffee business within The JM Smucker Company, both Operation sites and Co-Manufacturer. This role is highly cross functional and will partner closely with Sales, Marketing, Finance, Operations, and other Supply Chain functions in managing the planning and execution of the business.

Location: Orrville, OH Corporate Offices

Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires.

In this role you will:

Planning & Inventory Management

• Responsible for the strategic development of the integrated planning process which will drive optimal customer service and profitability
• Identify and implement industry best practices in demand planning, supply planning, deployment planning and inventory management to drive efficiency and operational effectiveness
  • Safety Stock and Cycle Stock targets
  • Sales and Operation Planning
  • Demand Forecast and Capacity optimization
• Manage integrated planning quality, cost and performance over the short and long term while appropriately managing risk
  • Manage Centralized planning for Bakeries and Co-manufacturers
  • Long Range Rough Cut Capacity Planning by pack form/category via Operational capability
  • Manage MRP (Material Replenishment Planning) for all sites
• Ensure that company objectives of case fill, inventory turns and product obsolescence are achieved 

Internal & External Partnerships

• Partner with Sales and Marketing teams to create annual and seasonal inventory plans that enable the realization of budget and support product strategies
  • LTO (Limited Time Offer) Integrated planning process
  • BCP (Business Continuity Plans) for targeted supply chains
• Partner with operations personnel at the corporate and plant level to develop capabilities and plans that deliver service at best cost and meet inventory targets
  • C:D ratio targets - demonstrated Rates via Adherence and Attainment with Plants
  • Support Supply optimization and expansion projects
• Partner with Sales, Marketing, Customer Service, VMI analyst on Sales Volume Forecasting for all key customer accounts
  • Cross functional Monthly Key Customer calls
  • S&OP process with Marketing, Finance, and Operations
• Maintain operational integrity, open communication channels and resolve issues effectively and promptly
• Partner with the IS team to identify system enhancements in demand, supply, deployment and inventory planning in support of delivery of corporate objectives
• Influence key business partners in Sales, Marketing and Operations in support of improvements to systems and process

People & Culture Development

• Develop, coach and mentor key talent to build a world class integrated planning organization
• Responsible to continue building technical capability within the organization

What we are looking for:

Minimum Requirements:

• Bachelor’s Degree
• At least 10 years of related experience
• Advanced experience in integrated business planning, ideally in a multi-brand, multi-category, multi-channel environment. 
  • Experience leading an S&OP process
  • Experience in preparing master schedules for large and diverse SKU mixes at multiple production locations
  • Experience managing inventory levels and their components of safety, cycle and transit stock
• Strong analytical, organizational, decision making, and presentation skills
• Requires strong skills in spreadsheet, database management and forecasting/inventory management experience
• Experience managing others and building teams with continuous improvement mindset to execute goals and deliver results
• Undisputed integrity, personal, and business ethics; ability to build trust and respect with different stakeholder groups
• Ability to manage direct and indirect staff in a consensus-driven, fast-paced, changing environment
• Ability to travel 10% of the time

Additional skills and experience that we think would make someone successful in this role:

• Preference for operations experience, project management and change management experience
• Recognized as internal expert to business customers in the area of Supply & Demand planning
• Strong interpersonal skills are essential to effectively interact with all teams, areas and levels of business affecting the forecast process
• Leadership skills include ability to take initiative; the ability to influence others and build relationships across multiple functional leaders; balance analytical skills with collaboration and strong business acumen
• Ability to drive action and influence decision making at all levels of the organization

#LI-JW1

#LI-Hybrid

The Right Place for You 

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. 

Stay connected with us on LinkedIn® 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, disability status or protected veteran status.