Company :

Job Description : 

GENERAL OVERVIEW:

This position is responsible for system-wide leadership of facility operations, maintenance, and energy strategy, including energy management and building performance optimization, operations and maintenance of facilities, work order management, accreditation standards, management of human resources, and budget management. It ensures consistency and compliance across a range of healthcare sites by developing and implementing strategies for an effective facilities management program.

ESSENTIAL RESPONSIBILITIES

• Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.  Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority. (20%)

• Hospital Facilities Operations & Maintenance:  Provides oversight of the operations of facilities infrastructure at AHN's hospital and non-hospital locations, including operation of the building systems (HVAC, electrical, plumbing, fire alarm, etc.); on-demand and preventative maintenance programs; compliance with regulatory and accrediting agency requirements. (20%)

• Facility Energy Optimization:  Provides strategic direction and oversite to develop, implement, and continuously improve a system-wide building energy performance program, including the establishment of goals, timelines, budgets, staffing models, and measures of performance; coordination with the planning, design, and construction department; development and management of an approach to centralized building automation and monitoring systems; selection and management of the staff necessary to meet program goals. (20%)

• Building Information and Work Order System Management:  Oversees the Facility Information Management team and work order management program  to ensure the availability of accurate and up to date building information; maintain up to date record drawings for owned facilities; track building infrastructure assets in terms of age, condition, and replacement cycles; administer a work order management system using a Computerized Maintenance Management System (CMMS). (15%)

• Accreditation Management:  Oversees the centralized management of documentation required by regulatory and accrediting agencies, including management of system-wide policies related to the proper maintenance and condition of healthcare facilities; ensuring compliance with agency requirements for inspection, documentation, and building management procedures. (15%)

• Financial Management:  Oversees the establishment and approval of annual operating budgets and monitors ongoing financial performance against those budgets.  Budgets are overseen in matrixed relationship with supported organization.  Assists in the identification and implementation of value improvement strategies related to building performance, management, and maintenance. (10%)

• Other duties as assigned or requested.

QUALIFICATIONS:

Required

• Bachelor’s degree in Engineering, facility management, business administration, construction management or a similarly pertinent field of study or 7 years of relevant experience and/or education as determined by the company in lieu of bachelor's degree.   

• 7 years of experience with multi-site operational leadership in a healthcare setting

• 5 years of experience with Management of facility information management and building automation systems

• 5 years of experience with multi-site management of facility infrastructure, including routine, on-demand, and preventative maintenance programs and teams

• 5 years of experience with Management or leadership role

• OSHA 30 Hour within 6 months

• ICRA 8 Hour within 6 months

Preferred

• Master’s degree in Engineering, facility management, business administration, construction management or a similarly pertinent field of study

• Certified Healthcare Facility Manager

• Certified Facility Manager

• Strong consultative, presentation, and stakeholder management skills.

• Demonstrated ability to communicate effectively and professionally with senior leadership and executive stakeholders

• Experience leveraging emerging technologies, automation tools, or AI-enabled solutions to support operational efficiency and decision-making.

• Ability to operate strategically in a fast-paced, evolving environment

SKILLS:

• Excellent human resource management skills including understanding of union workforce issues, 24/7 staff planning, training programs, and performance assessments.

• Expert understanding of modern building infrastructure technologies, including building automation systems, energy optimization strategies, and mechanical and electrical systems.

• Deep familiarity with healthcare facility compliance standards and regulations, including those of the PA Dept. of Health (DSI and DAAC), FGI Guidelines, The Joint Commission, etc.

• Significant experience with computerized facility management and facility information management systems.

• Demonstrated ability to develop value-adding management and building improvement strategies, including development of business arguments for practical capital and operational investments.

• Very good verbal and written communication skills

• Strong critical thinking and problem solving skills, especially relative to matters of facility design, system resiliency, logistics, engineering, etc.

• Excellent financial management skills, including project budgeting, cost tracking, forecasting, etc.

• Excellent customer service skills

• Dependability and professionalism

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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