Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)

Director, Control Management Shared Services

Summary: 

• The Director for Control Management Shared Services leads a team of Risk, Controls and Compliance Management Specialists. Provides expert advice to the business on regulatory matters and oversees governance of Capital One’s Risk, Controls and Compliance Management Programs. This role will require the ability to build and maintain strong relationships with key first and second line of defense partners such as Human Resources, Privacy, Risk Management and Legal

General Responsibilities: 

• Provides strategic oversight and people management for control testing, compliance and risk management functions

• Builds strong partnerships with risk advisors to ensure consistent and comprehensive guidance for the business

• Performs extensive gap assessments and create recommendations for smart business decisions

• Monitors remediation plans of any internal or regulatory findings within the business area of responsibility

• Works with dynamic teams on departmental process management and execution

Basic Qualifications: 

• Bachelor’s Degree

• At least 10 years experience in Risk Management

• At least 5 years experience in People Management

• Willing to work in a mid shift schedule 

• Willing to work in a hybrid set up 

Preferred Qualifications: 

• Post graduate degree

• Foundational knowledge in Financial Services

• Certifications in Business Process Management, Six Sigma, Agile and Compliance (CRCM)

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).