Industry/Sector

Specialism

Management Level

Job Description & Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Associate – Digital Manufacturing, you will lead and manage client engagements within our Management Consulting network, focusing on digital transformation in manufacturing processes. You will be at the forefront of driving innovation and efficiency in product development and manufacturing operations. As a Manager, you will guide teams in delivering exceptional client service, leveraging your strategic planning skills and mentoring junior staff to achieve project goals. You will play a pivotal role in developing client relationships, navigating complex challenges, and upholding our firm's standards.

In this role at PwC Acceleration Center India, you will have the opportunity to work within our Operations practice, collaborating with diverse teams to implement cutting-edge solutions that enhance manufacturing capabilities. Your leadership will be instrumental in identifying opportunities for improvement and fostering a culture of continuous learning and development. By embracing technology and innovation, you will contribute to the success of our clients and the growth of our practice.

Responsibilities

Job Summary: 

PwC’s Operations Transformation, PPDM Quality team partners with organizations across Pharmaceuticals and Life Sciences, Medical Devices, and Health Industries to modernize Quality end to end. We help clients design digital-first Quality operating models, re-engineer QMS processes, and embed scientific and operational excellence, linking patient safety and regulatory compliance (CSV/GxP) to measurable business performance. 

In this role, you will lead Quality transformations across Digital Quality, QMS and process optimization, and shop-floor excellence. You will assess maturity, define roadmaps, implement and scale solutions such as eQMS and MES integrations and analytics, enable inspection readiness, and coach client teams. Outcomes include fewer deviations, faster CAPA closure, higher Right-First-Time (RFT) and uptime, quicker batch release, and lower cost of quality for global clients. 

Knowledge Preferred: 

• Digital Quality & Platforms – Experience with eQMS (e.g., Veeva, Sparta/TrackWise), platform architecture and configuration, integrations with adjacent systems (MES/LIMS/ERP), and building real-time dashboards/analytics; ability to define Digital Quality maturity roadmaps aligned to Quality 4.0. 

• QMS, Compliance & Validation – End-to-end QMS process expertise (Change Control, CAPA, Deviations, Document/Record Management, Data Integrity, Inspection Management), Quality Risk Assessment & Management, remediation programs, QA/QC, aseptic and sterile manufacturing fundamentals, Computer System Validation (CSV) and quality process validation, and strong command of GxP operational controls. 

• Scientific & Operational Excellence – Proven application of Lean/Six Sigma/TPM to drive cycle-time, right-first-time, yield and uptime; establishment of engineering standards and lab/manufacturing excellence; benchmarking and tiered governance to sustain continuous improvement. 

• Regulatory, Clinical & Patient-Safety Processes – Working knowledge of healthcare regulatory expectations and cross-functional processes including patient safety and clinical development, with the ability to align quality processes and digital solutions to these lifecycle requirements. 

• Operating Model & Culture Change – Ability to design operating mechanisms and shape Organizational DNA and culture that enable adoption, change management, training, and measurable business outcomes (e.g., reliability of supply, speed to market, cost of quality). 
  

Qualifications: 

Educational Background: 

• Bachelor’s in pharmacy, Life Sciences, or Engineering desirable 

• MBA in Operations (Preferred) 

Past Experience: 

• Prior relevant work experience aligned with the required knowledge and skills 

• Senior Associate: 4-7 years of experience 

• Associate: 2-4 years of experience 
  
  What You Must Have
  
  - At least a Bachelor's degree
  - At least 2 years of experience
  - Oral and written proficiency in English required
  
  What Sets You Apart
• Leading and delivering significant business results by applying strategic thinking, structured problem-solving, innovation and taking individual initiative 

• Managing complex client engagements and project workstreams with minimal supervision 

• Building and sustaining trusted relationships with team members/clients and driving client value 

• Communicating effectively across varied business contexts and stakeholder levels (verbal and written) 

• Performing quantitative and qualitative analyses including benchmarking, root cause analysis, and operational assessments 

• Demonstrated ability to manage cross-functional teams and mentor junior consultants 

• Experience with digital quality systems including Veeva, TrackWise, ETQ etc.; certifications or implementation experience in eQMS and Computer System Validation/Configuration is highly desirable 

• Exposure to or experience in business development (e.g., proposal development, solution design, client pitches) is preferred 
• Developing strategic questioning skills to optimize product positioning and roadmap
• Managing supply chain operations to improve production control and efficiency
• Leading teams with a focus on coaching and feedback for growth management

Travel Requirements

Job Posting End Date