Developer Relations Engineer

🌎 Remote (U.S. or Canada) | 💼 Full-Time | ✈️ Quarterly Travel

About Akuity

With the move to the cloud Kubernetes has become widely adopted by DevOps and Platform Engineering teams, but it has also added complexity. While scaling Kubernetes at Intuit, the Akuity founders started building Argo CD in order to streamline the adoption of Kubernetes. Argo CD helps developers own, understand and deploy their K8s deployments via GitOps.

Today, Argo CD is the third most popular project in the CNCF (Cloud Native Computing Foundation) and is used by 70% of companies who are using Kubernetes in production. The list of Argo CD users includes companies like Intuit, BlackRock, Tesla, Major League Baseball, Peloton, and many more.

The team founded Akuity in 2021 to enable enterprises to ship software faster and more reliably with modern GitOps best practices. The Akuity Platform enables teams to manage the development and deployment across hundreds – if not thousands – of Kubernetes clusters from a single control plane. Trusted by top companies around the globe, the Akuity Platform provides the only end-to-end GitOps platform for the enterprises.

Our mission is to simplify the software delivery process so that DevOps and Platform Engineering teams can move fast, and deploy code effortlessly without the fear of breaking things.

The Opportunity

This is a hybrid technical role focused on bridging the gap between Akuity and its developer community by combining software engineering with developer relations. Responsibilities include creating technical content like tutorials and demos, providing developer support, gathering feedback for product teams, and engaging with the community at events and online. This role helps drive product adoption by ensuring the developer experience is positive and effective. 

What You’ll Do

• Content Creation: Develop technical assets such as code samples, SDKs, demos, tutorials, documentation, and blog posts to help developers use a company's product.
• Community Engagement: Actively participate in online forums, social media, and other community channels to answer questions, provide support, and gather feedback.
• Technical Support: Serve as a point of contact for external developers, helping them resolve technical issues and offering guidance.
• Event Participation: Represent the company at developer conferences, meetups, and workshops, and potentially help organize these events.
• Collaboration: Work with internal product and engineering teams to relay developer feedback and contribute to improving the overall developer experience and tools.
• Evangelism: Advocate for the company's technology by presenting its value and capabilities to the broader developer community. 

What We Look For

Must Have

• Technical Expertise: A strong background in software development to build credible demos and understand developer workflows.
• Communication: Excellent written and verbal communication skills for creating content, giving presentations, and interacting with the community.
• Empathy: The ability to understand and relate to the challenges and needs of other developers.
• Problem-Solving: Strong problem-solving abilities to help developers overcome technical hurdles.
• Community Focus: A passion for building and nurturing relationships with developers and contributing to open-source communities. 

Why Akuity?

At Akuity, we believe open-source software is the most impactful way to build lasting technology. We founded this company to advocate for Argo, share our expertise, and be a trusted partner to its users.

Our culture is grounded in humility, authenticity, and diversity. We value people from different backgrounds and paths in life. We trust our team members to take ownership, act responsibly, and support one another. If you are collaborative, curious, and dedicated to helping customers succeed, we’d love to meet you.

Akuity is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.