OVERVIEW OF THE COMPANY

Fox Corporation

Under the FOX banner, we produce and distribute content through some of the world’s leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.

JOB DESCRIPTION

The Fox Studio Lot is looking for a Department Lead to join the Mail Services department!

A SNAPSHOT OF YOUR RESPONSIBILITIES

• Directly supervise Mail Services staff; carry out supervisory responsibilities in accordance with departmental and company policies and procedures
• Lead by example and model behaviors that are consistent with the company's values
• Supervise the adherence to departmental and company policies and procedures, report infractions to management
• Actively participate in the day-to-day operations, to include but not limited to inspecting, receiving, sorting, delivering, mailing, and shipping packages, etc.
• Monitor and evaluate daily workflow, choose appropriate courses of action to ensure department schedules and objectives are met
• Conduct daily staff meetings to drive team accountability and to exchange various information
• Maintain training methods for efficient and safe execution of departmental goals. Ensure that staff are cross-trained in all pertinent functions/areas
• Prepare daily and weekly work schedules and assignments
• Review payroll daily, ensure accuracy by overseeing and correcting time clock punches
• Verify, code, and input invoices into the Studio AP system for processing
• Keep Mail Services current on employee, staff, and tenant additions, moves, changes, and relocations
• Provide back-up support for other mail services positions as required
• Promote and sustain a professional, positive, productive and safe work environment
• Build teamwork to enhance individual and team performance, provide coaching and mentoring
• Act as the direct liaison to employees, customers, tenants and transport companies
• Follow all company, safety, and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries
• Provide excellent customer service during regular scheduled mail runs, special pick-ups, and deliveries to the Fox Studio Lot, Fox Plaza and FAB
• Receive, sort, and deliver all mail and packages according to established time frames and service standards
• Coordinate messenger services and deliveries
• Answer telephone and in person inquiries
• Perform general clerical duties including but not limited to ordering supplies, placing service calls for equipment, filing, record keeping and photocopying
• Provide an outstanding customer service experience by finding solutions that meet customer mailing and shipping needs
• Prepare and ship freight shipments, domestic and international mailings, and confirm all documentation requirements
• Process incoming and/or outgoing USPS, UPS, DHL, and FedEx packages utilizing postage meters, scales, presort mail, certified mail, etc.
• Enter recipient and sender info into the appropriate shipping system using USPS, UPS, DHL, and FedEx, etc.
• Affix postage and shipping labels to outgoing mail and shipments; maintain records on postage and shipments
• Ensure shipments and mailings go out on time daily
• Track inbound and outbound shipments using various software applications e.g., USPS, UPS, DHL, etc.
• Maintain accountability using an internal package tracking system on shipping and receiving transactions, including receiving customer signatures for received packages
• Organize and maintain mail, packages, and various parcels, etc., for delivery and shipment; ensure that all items can be quickly retrieved
• Visually inspect mail, envelopes, packages, and other items for damage. Notify security as needed
• Prepare daily and monthly reports as needed
• Perform other duties as needed, including coverage for other Admin Services departments or job functions

WHAT YOU WILL NEED

• Recent prior supervisory experience in Mail Services or Shipping and Receiving
• Strong general knowledge of Mail Services operations
• Excellent leadership skills with the ability to work with and through others to achieve desired results
• Excellent written and verbal communication skills
• Excellent organizational and analytical skills and the ability to multitask within the department
• Ability to work cooperatively and collaboratively with all levels of staff, employees, and vendors
• Ability to repetitively reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Walk up and down stairs, service ramps, and use elevators
• Ability to repetitively lift, carry, pull, push, and transport up to 70 lbs.
• Ability to operate PCs, handheld devices, mailing and shipping equipment/software (scales, meter machines, etc.)
• Ability to operate in a dynamic, fast paced, demanding startup environment
• Ability to train across multiple job functions
• Must be able to work overtime with short notice
• Ability to readily adapt to changing requirements
• Ability to gain and retain comprehensive knowledge of all equipment and software used in Mail Services, as well as a working knowledge of all USPS, UPS, DHL and FedEx regulations
• Able to stand, walk, and sit as required to perform all job functions
• Able to follow standardized operating procedures
• Maintain confidentiality of company and customer information, data, and materials
• Dependable/reliable person with excellent attendance record.
• Valid California driver's license (without restrictions)
• Proficient in operating all equipment and all mailing and shipping platforms

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

Pursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $27.97 per hour. This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.

View more detail about FOX Benefits.