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This role will be based in London, UK and you are required to have the necessary right to work details prior to application.

Assist with the operation of the Delegated Authority Framework for The Hartford International (HIG), working with the Delegated Authority Manager to ensure the process remains up to date and effective.

Job Responsibilities & Competence

• Work closely with the underwriters and other key stakeholders across the business to process new and renewal delegated facilities including binding authorities, lineslips, consortia and master policies.
• Ensure the appropriate approval process for delegated facilities is followed and assist with ongoing monitoring, ensuring and actions and subjectivities are tracked as necessary.
• Monitor and complete tasks in Lloyd’s delegated systems, including Atlas, Delegated Contract and Oversight Manager (DCOM) and Delegated Audit Manager (DAM).
• Prepare management information for the business as necessary, including reporting for the Delegated Underwriting and Claims Committee (DUCC) such as portfolio stats, Coverholder due diligence items and issues identified.
• Assist with the creation and monitoring of the Coverholder audit plan, reviewing audit reports and tracking actions through to completion.
• Work with the Central Operations team to ensure delegated data is received and entered on a timely basis.
• Maintain effective relationships with internal and external stakeholders.
• Provide advice to underwriters in relation to delegated underwriting.
• Act as a referral point for the Delegated Authority Administrators.
• Assist with the operation of the facility EPI and credit control process.
• Assist with projects relating to delegated authority business as required.
• Attend market forums and conferences as necessary and keep up to date with developments in the DA sphere.

Qualifications & Capabilities

• Good standard of education
• Knowledge of general insurance and its underlying principles
• Logical, analytical and resourceful with good attention to detail
• Ability to prioritise and organise workload and follow through on tasks/projects
• Team player with the ability to work independently
• Good communication skills
• Ability to develop and sustain relationships with internal and external customers
• Strong IT skills including MS Office (Excel in particular) and knowledge of underwriting systems (Subscribe), document repository and workflow systems (ImageRight)
• Knowledge of Lloyd’s delegated systems (Atlas, Crystal, DCOM, DAM) preferable

Experience

• Must have experience in delegated authority business
• Experience of working in an office environment, often under some pressure
• Experience of identifying and implementing process improvements
• Experience of working to deadlines and managing other’s priorities

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