Department

Department of Human Services

Division

Clerical/Administrative Support/Data Entry

Salary

$48,771.00 - $53,059.00

Job Profile

JC-02702000-19 - Data Control Clerk (C94 L2882 OHHS DHS)

Scheduled Work Days & Work Hours

Monday - Friday; 8:30am - 4:00pm

35 Hours - Standard

This Position is Assigned to the Office of Child Support

Job Requisition Number

JR103852 DATA CONTROL CLERK (Open)

Pay Grade

C00315 A

Classification

Data Control Clerk

Class Definition

GENERAL STATEMENT OF DUTIES: To enter, monitor and control both the input and output of data through several media including data entry devices or on-line terminals for the creation, maintenance and report generation of a variety of computerized systems; as required, to perform minor programming tasks such as writing report generators; and to do related work as required.

SUPERVISION RECEIVED: Works under the general supervision of a superior from whom assignments are received with specific instructions for the maintenance of a computer system but with latitude for independent judgement for report generation and presentation and completion of data.

SUPERVISION EXERCISED: May supervise the work of personnel assigned to assist.

ILLUSTRATIVE EXAMPLES OF WORK PERFORMED:

• To enter, monitor and control both the input and output of data through several media including data entry devices or on-line terminals for the creation, maintenance and report generation of a variety of computerized systems.
• To maintain appropriate control logs, down time, error analysis, and batch control.
• To maintain contact with all users to insure that input documents are received, and to assist users in becoming familiar with operating procedures and information availability.
• To verify the correctness and completeness of input documents.
• To key punch or enter data by means of an on-line terminal.
• To perform minor programming tasks to satisfy informational requests.
• To insure that output reports are produced when due and at the request of supervisors and users.
• To monitor and control operating supplies when required.
• To do related work as required.

REQUIRED QUALIFICATIONS FOR APPOINTMENT:

KNOWLEDGES, SKILLS AND CAPACITIES: A working knowledge of the operation of data entry on-line terminals and printers; the ability to perform minor programming tasks; the ability to organize, present and design data in formats applicable to users needs; and related capacities and abilities.

EDUCATION AND EXPERIENCE:

Education: Such as may have been gained through: graduation from a high school or from a computer related technical school; and

Experience: Such as may have been gained through: employment in a capacity involving the operation of data entry/on-line terminals and printers with exposure to parameter driven data retrieval and report generator programs.

Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.

Supplemental Information

To monitor fax machine and distribute communications.
To open and distribute interoffice mail and USPS mail daily.
To copy applications, walk-in forms, and any other documents used routinely.
To mail income withholding order produced during the workday daily.
To scan income withholding orders to the Department of Labor and Training twice weekly.
To review system and send out any applications for any customer applying for Child Support who is also receiving CCAP services.
To submit service calls for the high-capacity printer when required.
To release print jobs and monitor the large capacity printer which produces all agency letter, Complaints, Pleadings, Orders, Motions, and anything that is produced from the KidsBridge computer system and distribute to appropriate areas/parties.
To review output for any errors and if correct printed documents are referred to the assigned child support agent and/or assigned constable for service of process for scheduled court dates.
To review documents for correct court dates, appropriate time, location, etc.
To enter data by means of an on-line terminal, including bad mail, constable services incomplete, and/or reassign the services as necessary.
To enter a Court Order by means of an on-line terminal while utilizing an online form containing unique / specific data fields.
Utilizing an online terminal to generate electronic and printed copies of a completed order after it is input in the system.
To respond to voicemail requests for applications and Welcome letters and if requested mail to the caller and if necessary, update address on the KidsBridge system.
To assist with coverage for the reception desk. The primary duty is to greet / triage all walk in customers who visit the RI Office of Child Support Services as a walk-in customer. If required, provide the appropriate contact information for the assigned caseworker.

The individual hired to fill this position is being hired into an E-Verify site which contains Federal tax Information (FTI), as defined in IRS Publication 1075. Although the individual may not have direct access to FTI, the individual is required to have their employment eligibility validated through E-Verify.

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

Benefits

For information regarding the benefits available to State of Rhode Island employees, please visit the Office of Employee Benefits' website at http://www.employeebenefits.ri.gov/.
 

Also, be advised that a new provision in RI General Law 35-6-1 was enacted requiring direct deposit for all employees. Specific to new hires, the law requires that all employees hired after September 30, 2014 participate in direct deposit. Accordingly, any employee hired after this date will be required to participate in the direct deposit system. At the time the employee is hired, the employee shall identify a financial institution that will serve as a personal depository agency for the employee.