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Job Summary

Complete knowledge and full understanding of area of specialization, principles and practices within a professional discipline. Assesses unusual circumstances and uses sophisticated analytical and problem solving techniques to identify cause. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach.
This job is the fully qualified, experienced professional, journey-level position.

Responsibilities

Technical Support

• Responsible for technical specialized repairs on mission- critical datacenter systems requiring sophisticated analytical problem solving techniques to identify cause
   

Reporting

• Reviews specialized contractual reports and activities

Site Maintenance

• Oversees the site maintenance and up keep of Data Center infrastructures according to Equinix global standards

Assess Adherence to Policy

• Ensures all repairs performed on all Data Center infrastructure are according to the manufacturer’s guidelines and best practices

Complexity & Problem Solving

• Aids in root cause analysis and in repair of specialized failed critical components
• Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues
• Uses evaluation, judgment, and interpretation to select right course of action. Work is done independently and is reviewed at critical points

Collaboration & Interaction

• Liaises with design stakeholders on design changes
• Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion
• Adapts style to differing audiences and often advises others on difficult matters

Design

• Validates design criteria for new principal power installations (e.g. single power source)
  

Qualifications 

Typical Degree & Years of Experience

• Typically requires proven years of related experience with a Bachelor’s degree; or proven years and a Master’s degree; or a PhD without experience; or equivalent work experience

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

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