À propos de ce poste Danish speaking Support Analyst in a Fintech Account in Bulgaria chez Mercier Consultancy

Mercier Consultancy · Télétravail · Bulgaria

Danish-Speaking FinTech Customer Support Analyst – Relocate to Sofia, Bulgaria 🇧🇬

Start your international career with Mercier Consultancy!

Are you a Danish speaker looking for an exciting opportunity in the fast-growing FinTech industry? Join Mercier Consultancy and relocate to the vibrant city of Sofia, Bulgaria, where you'll work with a leading FinTech company while enjoying an affordable lifestyle, a welcoming international community, and excellent career growth.

What You'll Do

Support Danish-speaking customers via phone, email, and chat.

Assist with account management, digital payments, and FinTech-related enquiries.

Investigate and resolve customer issues with accuracy and professionalism.

Collaborate with internal teams to deliver outstanding customer experiences.

Maintain detailed records using CRM systems.Why Move to Bulgaria?

🌍 Affordable Cost of Living – Enjoy a high quality of life with lower living expenses than many Western European countries.

☀️ Great Climate – Experience warm summers, snowy winters, and over 2,000 hours of sunshine each year.

🏔️ Beautiful Nature – Explore mountains, beaches, ski resorts, and national parks all within a few hours of Sofia.

🍽️ Rich Culture & Cuisine – Discover historic landmarks, lively cafés, delicious local food, and a thriving social scene.

✈️ Easy Travel – Bulgaria's central location makes weekend trips across Europe quick and affordable.

🌐 International Community – Meet professionals from across Europe and build your global network.

Ready for Your Next Adventure?

Take the next step in your career with Mercier Consultancy and enjoy the opportunity to live and work in one of Europe's most exciting emerging destinations.

Apply today and start your new life in Sofia, Bulgaria!

Requirements

Native or fluent Danish and good English skills.
Strong communication and problem-solving abilities.
Customer service experience is an advantage but not essential.
Interest in FinTech and digital financial services.
EU citizenship or the legal right to work in the EU.

Benefits

Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
More than fifty benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses
Financial support during relocation

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À propos de Mercier Consultancy

Mercier Consultancy - Making Connections - Delivering Results

At Mercier Consultancy, we are more than just consultants—we are strategic partners in growth. With a legacy built on excellence, BPO, and corporate expansion, we specialize in helping businesses scale with precision and efficiency.

Our expertise lies in connecting companies with top-tier talent, optimizing outsourcing solutions, and providing high-end strategies. We work with industries ranging from customer service and tech to aviation and luxury markets, ensuring that every client benefits from our tailored, results-driven approach.

With a reputation for excellence, high earnings, and exclusive opportunities - we redefine what it means to be a consultancy. Whether you're a company looking for expert guidance or a recruiter aiming for unparalleled success, Mercier Consultancy is your gateway to the next level.

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