About Us

At Genworth and CareScout, we're on a mission to simplify and dignify the aging experience. 

The truth is, most of us will help a parent, spouse, family member, friend, or neighbor navigate aging and care at some point in our lives. We've been

there ourselves. That's why we're building better ways to help people find, fund, and understand aging care all while being supported every step of the

way. 

We're a team of curious problem-solvers, compassionate listeners, and people who care about making a difference. We value diverse perspectives and

are committed to fostering an inclusive culture where every team member feels respected, supported, and empowered to bring their authentic self. 

Our four values guide our strategy, our decisions, and our interactions: 

• Make it human. We care about the people that make up our customers, colleagues, and communities. 

• Make it about others. We do what’s best for our customers and collaborate to drive progress. 

• Make it happen. We work with intention toward a common purpose and forge ways forward together. 

• Make it better. We create fulfilling purpose-driven careers by learning from the world and each other. 

If you’re looking to build a meaningful career while helping transform the aging experience for millions of families, we’d love to hear from you.

Position Title
Cybersecurity Program Analyst
This role is not eligible for employment visa sponsorship.

Position Location
Richmond, VA

*A Hybrid schedule of both Remote and In-Office days is required. In office days are Tuesday, Wednesday and Thursday with working hours targeting our core business hours of 9am-5pm EST.

Your Role
As an IT team member, you’ll play a crucial role in designing, implementing, and managing technology solutions that are the foundation of the world class customer service that our customers expect and deserve – now and in the future.

In this role, you will support the governance and operational management of the cybersecurity program. Working closely with cybersecurity leaders and team members, you will help coordinate program activities, maintain reporting and metrics, support policy and regulatory processes, and contribute to the successful execution of cybersecurity initiatives. This role is ideal for an early-career professional interested in developing program management, governance, and cybersecurity experience while helping drive operational excellence across the organization.

What You Will Be Doing

• Coordinate cybersecurity program and portfolio management activities by tracking project milestones, maintaining schedules, monitoring risks and action items, and supporting the successful execution of cybersecurity initiatives.
• Develop and maintain cybersecurity metrics, dashboards, and reporting that provide visibility into program performance, regulatory commitments, operational effectiveness, and strategic priorities.
• Manage assigned operational processes within the cybersecurity program, including performing initial quality reviews of ServiceNow requests and ensuring required documentation and information are complete and accurate.
• Support cybersecurity governance activities, including policy and standards management, audit and regulatory coordination, evidence collection, and tracking of commitments and remediation activities.
• Research, analyze, and maintain information used to support cybersecurity risk management activities, including the development and maintenance of cyber travel risk ratings and related program documentation.
• Identify opportunities to improve processes, reporting, and workflows that enhance program efficiency, consistency, and overall effectiveness.

What You Bring

• Organized and detail-oriented with the ability to manage multiple tasks, deadlines, and priorities in a structured and timely manner.
• Analytical and curious, with experience gathering information, developing metrics, and identifying trends to support decision-making.
• Collaborative and dependable, with strong written and verbal communication skills and the ability to work effectively across teams.
• Process-minded and continuous improvement focused, with an interest in improving workflows, documentation, and operational effectiveness.
• Eager to learn and grow, with an interest in cybersecurity, governance, regulatory compliance, and project or program management.
• Bachelor's degree or equivalent experience with 1-3 years of experience in project coordination, program support, business operations, governance, cybersecurity, compliance, or a related field.
• Preferred Qualifications
• Experience supporting projects, programs, PMO functions, or operational initiatives.
• Familiarity with project management methodologies and practices.
• CAPM certification or progress toward PMP certification preferred.
• Experience with reporting and analytics tools such as Excel or Power BI.

ADDITIONAL INFORMATION

National Range: $77,800 - $117,000

Disclaimer: This role is aligned to a national market-based pay range. Actual compensation will vary based on geographic location, experience, skills, and other job-related factors. In addition to base salary, this role is eligible to participate in a bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed.

Employee Benefits & Well-Being

Genworth|CareScout employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services