Ingram Micro is a leading technology company for the global information technology ecosystem.

With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.

Key Responsibilities: 

• Implement and operate cyber security solutions with a primary focus on SIEM/SOC and secondary on PAM/Endpoint/EDR products 

• Install and configure cyber security stacks from IBM Security, Elastic, Trend Micro, and Delinea 

• Generate quality project documentation (requirement, design, implementation, configuration, use cases/playbooks, and operations) 

• Deliver solution demos and proofs of concept to customers 

• Engage in consultative discussions to articulate how solutions address business needs 

• Provide presales and architectural support, including scope of work, effort estimates, and Statements of Work 

• Perform remote and onsite troubleshooting of security solutions 

• Conduct knowledge transfer and handover sessions to operations teams 

• Develop scripts using Windows PowerShell, APIs, and command lines for security solution integration (nice-to-have skill) 

• Ability to develop code in at least one programming language (Java, C#, Python, etc.) (nice-to-have skill) 

• Lead client meetings to discover business processes, advise on technologies and gather requirements 

• Translate business processes and use cases into technical requirements, designs, and data mappings 

• Collaborate with vendor engineering and technical support teams to resolve issues 

• Provide security solution support under consulting managed support programs (Optimization & Support Services) 

• Offer guidance on security infrastructure, customization requirements, and system integrations 

Requirements: 

• Degree in Computer Science, IT, Information Security, or related field (preferred) 

• 5+ years of experience in Cyber Security solutions 

• 3+ years of implementation and consulting experience in SIEM/SOC domain 

• 2+ years of implementation and consulting experience in Endpoint/EDR domain 

• Experience with enterprise-level PAM, EDR and SIEM platforms 

• Strong knowledge of SIEM/SOC and Endpoint/EDR domains (must-have) 

• Prior experience with Cyber Security vendor solutions (advantageous) 

• Understanding of project management, technical skills, and strong presentation abilities 

• Security certifications such as CISSP, CISA, CCSP, CISM, CEH, CCSK (preferred) 

• Knowledge of Cyber Security standards and compliance (ISO 9000, NIST, MITRE ATT&CK, GDPR) 

• Microsoft and Linux platform administration experience 

• Technical experience in Microsoft/Linux hardening 

• Ability to quickly learn new cybersecurity technologies 

• Strong problem-solving skills and ability to handle challenging project situations 

• Experience in delivering projects under tight deadlines 

• Excellent communication, presentation, and interpersonal skills 

• Ability to work independently with minimal supervision 

• 70% project delivery, 30% presales support