Customs Product Manager, Israel

Maersk is a global leader in integrated logistics and has been industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

We are looking for a Customs Product Manager, Israel to manage the country’s Customs business, with end-to-end accountability for P&L performance, commercial growth, and operational and service excellence. As the Senior for Customs in Israel, you will balance P&L responsibilities, customer-facing commercial partnership with hands on operational excellence while intentionally shaping a high-performance culture and directing with care.

The role is based in our Ashdod office and requires regular office presence.

Key Responsibilities

• Own and manage the country P&L for Maersk Customs, budgeting and financial planning process.
• Develop and execute the Israel Customs (import & export) go-to-market plan in alignment with key internal stakeholders. 
• Oversee customs brokerage operations across Israel, including financial operations activities.
• Accelerate commercial growth in close partnership with sales leadership.
• Strengthen customer relationships to enhance retention and satisfaction.
• Ensure consistent, compliant, and high-quality service delivery across all operations.
• Improve productivity, cost-to-serve, and overall operational efficiency.
• Manage high-number of team members, including leader of leaders. Proactively handle capacity planning and workload allocation.
• Foster a high-performance culture; drive performance management across teams, including objective setting, performance reviews, and compensation processes.
• Monitor service performance and reinforce accountability for achieving key performance indicators.
• Champion operational excellence and productivity initiatives, while serving as the senior point of contact for customs delivery matters.

We are looking for

• Strong knowledge of the Israeli customs market, practices, and relevant legislation. Appr. 10 years of relevant professional experience would be an advantage.
• Experience in import and export activities and/or freight forwarding within the Israeli market.
• Proven people management experience; experience of “leader of leaders” is an advantage.
• Sound P&L management expertise, including managing financial performance, optimizing profitability, and identifying revenue growth opportunities.
• A strategic, long-term business mindset and the ability to identify opportunities to develop and grow the Customs business.
• Strong stakeholder management and communication skills, with a collaborative approach across commercial and operational functions.
• A hands-on focus on operational performance, balanced with a broad commercial and strategic perspective.

We offer

At Maersk, you’ll be part of a global team motivated by bringing the world closer. We do this through close partnerships with our valued customers, who trade everything from seafood and fruits, to clothes, electronics and cars! No matter our role in the Region our end goal is to simplify the lives of our customers. This is done through seamless processes, best in class digital solutions, and great customer service!  

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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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