Jobs › Companies › ZEISS › Customer Support Engineer (f/m/x)

À propos de ce poste Customer Support Engineer (f/m/x) chez ZEISS

ZEISS · Sur site · Jena

ZEISS Semiconductor Manufacturing Technology​

 ​

Enabler for smaller, more powerful, and more energy-efficient microchips​

 ​

Working for tomorrow today. ​

Around 80 percent of all microchips worldwide are produced using ZEISS technologies. As the centerpiece of every electronically controlled system, they have become an integral part of our everyday lives – whether in smartphones, smart homes or smart factories. ZEISS is a technology leader in the field of semiconductor manufacturing equipment. With high-precision lithography optics, photomask systems and process control solutions, ZEISS enables the production of ever smaller, increasingly powerful, and more energy-efficient microchips, and thus plays a pivotal role in the age of micro- and nanoelectronics.


Your Role


  • Act as the direct interface to the 1st-level support teams within the local organizations
  • Perform on-site installations of new equipment at customer locations; in accordance with work instructions, you will be responsible for the alignment and adjustment of highly complex assemblies, analyze novel malfunctions, and define corrective actions for challenging technical issues
  • Perform service and maintenance activities on our equipment, both by phone, remotely, and on-site; in your role as a ZEISS brand ambassador worldwide, you will independently carry out troubleshooting and fault rectification
  • Take primary responsibility for investigating systematic sources of errors, independently analyze, resolve, and document malfunctions, and prepare and conduct technical training sessions for 1st-level support teams and customers in English

Your Profile


  • Successfully completed degree in Electronics, Optoelectronics, Automation Engineering, Microsystems Engineering, Physics, or a comparable qualification as a technician
  • Relevant professional experience in technical service within the semiconductor industry, special-purpose machinery, or a comparable industrial sector
  • Willingness to undertake several-week international business trips (approximately 60% travel) and a high degree of flexibility regarding working hours and assignments
  • Open-mindedness toward different cultures; demonstrated intercultural competence, particularly in the Asian region, is an advantage
  • Excellent communication, teamwork, and assertiveness skills, combined with a strong enthusiasm for solving challenging technical problems and a pronounced service-oriented, hands-on mentality
  • Very good command of English

Your ZEISS Recruiting Team:

Janina Kalmbach
Prêt à postuler chez ZEISS ?
Postuler chez ZEISS

À propos de ZEISS

Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow. Diversity is a part of ZEI

Voir tous les emplois chez ZEISS →

Emplois similaires

ZEISS
Customer Support Engineer – fixed-term for 2 years (m/f/x)
ZEISS
⚡ Postuler tôt Jena Sur site
● Nouveau 👁 Vu ✓ Postulé il y a 3 mois
Profound
Support Engineer
Profound
⚡ Postuler tôt New York, New York Sur site $129,600–$146,400
● Nouveau 👁 Vu ✓ Postulé il y a 2 h
LanceDB
Senior Support Engineer
LanceDB
⚡ Postuler tôt United States Sur site $180,000–$250,000
● Nouveau 👁 Vu ✓ Postulé il y a 2 h
Cognition
IT Support Engineer
Cognition
⚡ Postuler tôt San Francisco Sur site
● Nouveau 👁 Vu ✓ Postulé il y a 2 h
Cognition
AI Support Engineer
Cognition
⚡ Postuler tôt Singapore Sur site
● Nouveau 👁 Vu ✓ Postulé il y a 2 h
Cognition
AI Support Engineer
Cognition
⚡ Postuler tôt Tokyo Sur site
● Nouveau 👁 Vu ✓ Postulé il y a 2 h
AI
Technical Support Engineer
Airbyte
⚡ Postuler tôt Canada · lieu restreint CA$89,000–CA$105,000
● Nouveau 👁 Vu ✓ Postulé il y a 2 h
Shieldai
Electrical Engineer, Fleet Support (R5080)
Shieldai
⚡ Postuler tôt Dallas, Texas Sur site
● Nouveau 👁 Vu ✓ Postulé il y a 2 h
The Oncology Institute of Hope and Innovation
IT Support Engineer Level 1 Healthcare
The Oncology Institute of Hope and Innovation
⚡ Postuler tôt Plantation, Florida, United St... Sur site $52,000–$56,160
● Nouveau 👁 Vu ✓ Postulé il y a 5 h

Inscrivez-vous pour des suggestions adaptées aux emplois que vous ouvrez et aux recherches que vous enregistrez.

Plus d’emplois chez ZEISS

Voir tous les emplois chez ZEISS →

Postuler maintenant
🤖

Doucement — un instant

JobsRadar a été conçu pour de vraies personnes qui traversent une période difficile dans leur recherche d’emploi — pas pour des requêtes automatisées. Vous cliquez beaucoup trop vite et vous êtes maintenant temporairement bloqué.

Revenez plus tard. Si vous cherchez réellement un emploi, nous sommes de votre côté — agissez simplement comme un être humain.

Catch your next role the second it’s posted.

Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

Create free account

Free forever · takes 30 seconds · already have one?

Prenez une longueur d’avance dans votre recherche d’emploi.

Rejoignez notre canal Telegram pour ce qui vous aide à décrocher le poste — références salariales, le pouls hebdomadaire du marché et les annonces de nouveautés. Pas de spam, que du signal.

Rejoindre le canal — c’est gratuit