Jobs › Companies › Caliber Collision › Customer Service Representative

À propos de ce poste Customer Service Representative chez Caliber Collision

Caliber Collision · Sur site · Purcellville, VA

Service Center

Purcellville

JOB SUMMARY


Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes.



OUR COLLISION CUSTOMER SERVICE REPRESENTATIVE FOR THIS POSITION CAN MAKE UP TO:

  • $16.00 -$20.00 per hour!

BENEFITS OF JOINING CALIBER

  • Benefits from day one: Immediately eligible for medical, dental and vision
  • Industry Comparable Pay – Paid weekly and eligible for overtime
  • Paid Vacation & Holidays – Begin accruing day 1
  • Career growth opportunities – We promote from within!
  • A career for life - You’ll gain hands-on experience within a production shop

REQUIREMENTS

  • 1+ years of experience within a customer facing environment

ABILITIES/SKILLS/KNOWLEDGE

  • Effective verbal and written communication skills
  • Ability to navigate multiple software systems, i.e., Microsoft Office Suite
  • Work through competing priorities and adapt easily to a fast-paced environment
  • Ability to provide personable, friendly customer service to internal and external customers
  • Ability to work in a collaborative environment

By joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals.


Caliber is an Equal Opportunity Employer



Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires. 

Must be eligible to work in the U.S. with no restrictions. 

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Comment se compare ce salaire pour Customer Support

Ce poste paie $37,440/yr — en dessous de la fourchette habituelle pour les postes Customer Support.

$33,280 la médiane $40,903 $54,192

Fourchette typique $37,440–$46,800/yr, à partir de 1,793 annonces Customer Support comparables sur JobsRadar (rémunération annualisée en USD). Voir les aperçus de salaire pour Customer Support →

À propos de Caliber Collision

About Caliber Founded in 1997, the Caliber portfolio of brands has grown to more than 1,600 centers nationwide and features a full range of complementary automotive services, including Caliber Collision , one of the nation's largest auto collision repair providers across more than 40 states and Caliber Auto Glass for glass repair and replacement. Caliber was recognized as the only company of its kind to make the Forbes list of "America's Best Large Employers," an honor awarded to companies with high employee satisfaction. Caliber was also the only auto service provider to receive an Inc. 2021 Best in Business gold medal in the Extra-Large Company (500+ employees) category, recognizing Calibe

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