External Applicants: 

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

Cover Letter and Supporting Documents:

• Navigate to the "My Experience" application page.

• Locate the "Resume/CV" document upload section at the bottom of the page.

• Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.

Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.

Current Employees:

Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. 

A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.

Job Description Summary

Job Description

Essential Functions:

• Upon direction and training from the Team Lead of Custodial Services, following established cleaning procedures and techniques.

• Completes duties not limited to sweeping, vacuuming, and mopping floors; dusting and polishing furniture and woodwork. 

• Cleans restrooms and replenishes supplies.

• Empties and cleans waste and recycling receptacles; picks up paper and trash. 

• Cleans relight glass, windows, and walls. 

• Cleans decks, balconies, sidewalks, offices, laundry rooms, and common space areas.

• Sets up, moves, and arranges furniture and equipment. 

• Turns out lights and locks doors and windows, as required. 

• Maintains custodial areas and equipment so they are clean and presentable. 

• Unloads supply deliveries and organizes materials as needed.

• Launder housekeeping materials as requested by leadership.

• Works on special projects and cleans other facilities, as assigned. 

• Reports all matters of safety to the Supervisor.

• Follows all University and departmental policies and procedures.

• Performs other duties as assigned by departmental leadership.

Other Functions:

• This position may be designated as essential personnel to support business continuity during campus emergencies, disasters, or other special needs as directed by management. Essential personnel are subject to recall inside/outside their normal schedule. Additional details can be found in the Wake Forest University Policy on Weather and Other Unusual Conditions.

Required Education, Knowledge, Skills, and Abilities:

• Ability to read and understand safety procedures, cleaning instructions, and schedules.

• Ability to communicate effectively in the English language sufficient to perform the duties of the position.

• Ability to build and maintain an effective working relationship with students, faculty, and staff who are subtly or different than yourself.

• Ability to understand and interpret terminology related to the area of work.

• Ability to understand and follow the vision, structure, culture, philosophy, values, and code of ethics of the facilities department and Wake Forest University as a whole.

• Ability to work independently or as a part of a team.

• Subject to both inside and outside environmental conditions including hazards.

• This position may be designated as essential personnel to support business continuity during campus emergencies, disasters, or other special needs as directed by management. Essential personnel are subject to recall inside/outside their normal schedule. Additional details can be found in the Wake Forest University Policy on Weather and Other Unusual Conditions.                                        

Preferred Education, Knowledge, Skills, Abilities:

High school graduate plus one year of work experience, or an equivalent combination of education and experience. 

Physical Requirements:

Climbing, stooping, kneeling, standing, walking either within your respective areas or between areas on campus, lifting up to 50 pounds, pushing, pulling, and grasping.

Environmental Conditions:

Subject to both inside and outside environmental conditions and hazards.

Additional Job Description

Time Type Requirement

Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.  

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact [email protected] or (336) 758-4700.