Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Credit & Political Risk Insurance Operations Apprenticeship Programme 2027

Please read before submitting: You may only apply to one apprenticeship programme for our 2027 intake. Submitting duplicate applications will result in them not being considered.

Location: London

Start date: September 2027

Salary: £28,000

Duration: You'll join us in a permanent role from day one while completing an 18-month development programme

Structure: You’re expected to work in the office at least 4 days per week and must live within a commutable distance

Qualification: Level 3 Insurance apprenticeship

Who are we?

Howden is a global insurance group with employee ownership at its heart. We're experts helping clients adapt and thrive in a changing world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees and spanning 56 countries.

Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden.

Credit & Political Risk Insurance Operations Apprenticeship Programme

Do you enjoy being organised, paying attention to detail and helping things run smoothly behind the scenes?

Our Credit & Political Risk team helps businesses protect themselves against financial and political risks when operating around the world. Whether a company is trading internationally, investing in a new market or lending money overseas, the team helps them manage uncertainty and make business decisions with confidence.

Operations is the engine that keeps a business running smoothly. While brokers focus on clients and placing insurance solutions, Operations teams make sure everything behind the scenes is organised, accurate and delivered efficiently. From managing data and documentation to coordinating processes and supporting teams, Operations plays a vital role in helping the business provide an excellent service to its clients every day.

As an apprentice, you'll be supported every step of the way. From technical and professional training to working on real projects, you'll gain hands-on experience while learning from your buddy, line manager and wider team. As your skills and confidence grow, you'll have the opportunity to make a meaningful contribution and add real value from early on.

What you’ll be doing?

• Learn how insurance solutions support organisations operating internationally.
• Use your attention to detail skills to make sure client records are accurate and kept up to date.
• Support the administration of insurance policies and contracts, including updating records and processing documentation changes.
• Support with a range of process improvement projects to identify new ways to improve team efficiency.
• Collaborate with colleagues across the business to ensure we are delivering exceptional service to our clients.

What are we looking for?

No experience is required; we’ll teach you everything you need to know!

You’ll be:

• Curious and eager to learn about business, global markets and the insurance industry.
• Organised and able to manage multiple tasks and priorities.
• Comfortable working with numbers, data and information.
• A strong communicator who enjoys working with different people.
• Detail-oriented and able to produce accurate, high-quality work.
• Proactive and willing to take ownership of tasks.
• Resilient and adaptable in a fast-paced environment.
• A collaborative team player who enjoys supporting others and contributing to shared goals.

To be eligible for our apprenticeship, you must:

• Have the full and unrestricted right to work in the UK.
• Have lived permanently in the UK for the last 3 years.
• Have achieved a grade C/4 in GCSE English and Maths.
• Not already hold a qualification that significantly overlaps with the content of this apprenticeship.

Application process

Our application process is designed to help you show your potential, not to test what you already know!

• Online application form – no CV required: We believe you're more than just a document, so we won’t ask you to submit a CV. Please upload a blank document on the application form.
• Online gamified assessment: These games will help us understand your natural strengths and how you approach different situations. There are no right or wrong answers. You can complete this stage on your phone or laptop, whichever suits you best!
• Pre-recorded video interview: You will record your answers to a few questions using your phone or laptop, giving you the chance to tell us more about yourself in your own time in a relaxed setting.
• Assessment centre: Our final stage is an in-person assessment centre. You'll take part in some fun group activities and meet our team in a relaxed setting. This day is all about getting to know you better and for you to see what it's like to be part of Howden and experience our culture. We'll cover all your travel costs for this day!

Why should you apply?

• Opportunity to complete fully funded professional and technical qualifications relevant for your role and career pathway.
• Access to discounted personal health policies as well as a range of insurance products.
• 25 days annual leave plus bank holidays and an extra day off for Christmas.
• Competitive salary and generous pension scheme.
• Excellent training and development schemes and accelerated career progression.
• Cycle to work loan scheme and discount on gym memberships.
• 2 days allocated to take part in volunteering schemes.

Want to know what life at Howden is really like? Visit our Early Careers hub to explore our culture, learn more about the insurance industry, and get practical tips to help you prepare for our recruitment process. It's also a great way to work out which career path suits you best.

You can also follow our TikTok accounts, @earlycareersjo and @millieinsurancecareers, for behind-the-scenes insights into life at Howden, career advice, and application tips from our Early Careers team.

Please read before submitting: You may only apply to one apprenticeship programme for our 2027 intake. Submitting duplicate applications will result in them not being considered.

#ECApprentice27 #SpecialtyECA27

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.