THIS IS A NON-CIVIL SERVICE POSITION

CITY OF BALTIMORE,

BALTIMORE CITY COUNCIL, DISTRICT 8

COUNCIL SECRETARY

SALARY RANGE: $53,641 - $87,426

STARING SALARY: $53,641

HOURS: Full time. Monday-Friday 9:00am-5:00pm. Must be available for occasional evenings/weekends when events are scheduled.

SUMMARY OF POSITION

The Baltimore City Council Office of Councilmember Paris Gray (District 8) is seeking a Director of Constituency Affairs / Council Secretary. Serve as the main liaison between District 8 residents and city government — fielding constituent requests, routing issues to the appropriate agencies, monitoring office phone lines, and flagging trending district concerns for the Councilmember and Chief of Staff. Also supports scheduling, administrative tasks, community event attendance, newsletter drafting, and policy research.

SUPERVISION

Supervision Received:
Works under the general supervision of the Council Technician.

Supervision Exercised:
This position does not include supervisory responsibilities.

ESSENTIAL FUNCTIONS

PRIMARY

● Support Councilmember & Chief of Staff (CoS) with scheduling meetings

● Handle all constituency requests and refer to appropriate agencies for resolution

● Monitor office telephone for voice messages

● Monitor trending issues in the district and flag for Councilmember/CoS

● Administrative duties as assigned

SECONDARY

● Attend community meetings & District 8 events

● Attend meetings on behalf of Councilmember and/or CoS as needed

● Assist in the drafting of District 8 Monthly newsletter

● Assist Councilmember/CoS on various projects/policy research/etc.

EDUCATION AND EXPERIENCE REQUIREMENTS

Graduation from an accredited high school or possession of a GED certificate.

● High level of attention to detail

● Excellent time management & multi-tasking abilities

● Excellent organizational skills

● Must be OK with flexible scheduling for emergency responses

● Must have a car or reliable transportation for community meetings, events, canvasses, etc.

EXPERIENCE

Four (4) years of relevant experience. Preferably in customer service/constituency services/ etc.

Customer Service/constituency work preferred; strong organizational, time-management, and multitasking skills; reliable transportation; and flexibility for evening/weekend events and emergency response scheduling.

EQUIVALENCY

An equivalent combination of education and experience may be considered.

EDUCATION ACCREDITATION:

LICENSE, REGISTRATION AND CERTIFICATE REQUIREMENTS

N/A.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

• Knowledge of District 8 communities/District 8 Resident

Skills and Abilities:

• Preferred District 8 residency, familiarity with city agencies, and proficiency with Google Workspace, Microsoft Office, Canva, Mailchimp, or similar tools.
• Preferred experience/knowledge with city agencies & customer service
• Experience using Google Drive & Microsoft Office ○ Docs, spreadsheets, google forms, etc.

• Experience using Adobe, Canva, Mailchimp, & other document creation programs.

To Apply: Send resume and cover letter to [email protected] with the subject line "Director of Constituency Affairs."

BENEFITS

The City of Baltimore offers a generous and competitive benefits package. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion.  The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws.  Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Requests for accommodations should not be attached to the application.

Financial Disclosure:

This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. 

BACKGROUND CHECK

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening and must be successfully completed. 

ABOUT THE CITY COUNCIL

The City Council is the City's legislative body, with the power to enact all ordinances and resolutions. City Council members are elected from fourteen districts, and the President is elected at large, by all voters of the City. The fifteen City Council members, along with the Mayor, act only by ordinance, resolution, or motion. They adopt and may alter the annual budget and confirm the Mayor's appointments. The City Council is responsible for the appropriation and issuance of bonds. The City Council determines its own rules of procedure, and its meetings are open to the public. City Council members are elected every four years. They are elected to geographic districts of roughly the same proportion of population.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER