Inside the Role

Serve as the primary CTS resource for GSA program administration, contract compliance, pricing management, and order execution. Support the full lifecycle of GSA vehicle orders by interpreting Federal Standards, managing product and pricing data, coordinating with dealers, suppliers, manufacturing teams, and inspectors, and ensuring compliance with contractual and regulatory requirements. Drive operational excellence through accurate quoting, order tracking, production coordination, inspection support, documentation management, and customer service while partnering with Sales and Marketing to expand CTS market opportunities and support strategic growth initiatives.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

What You Will Drive at DTNA 

• ​​​​Read and comprehend GSA Federal Standards

• Work with current contracting dealer to receive and process GSA orders

• Build, maintain and update GSA standard item pricing, and option pricing, for annual updates.

• Maintain detailed spreadsheet to ensure production is in line with deliver date requirements

• Conduct meeting with dealer salespersons, and provide feedback on current orders

• Work with suppliers on annual pricing agreements and lead-times for material

• Quote custom orders for standard and non-standard GSA bids.

• Support manufacturing team with processing questions, and documentation/supplier support on new installations

• Support all CTS locations for PAR reviews, as related to GSA inspection qualifications

• Support on-site and Virtual inspections, conducted by GSA inspector

• Ensure final release of units have all documentation completed and invoicing to dealer is finalized

• Support field issues and repairs, as needed

• Support Sales/Quote Team with incoming quote requests.

• Work with Sales/Marketing to maximize CTS’ sales opportunities in support of new or existing marketing programs

Knowledge You Should Bring 

• ​​BS/BA and prefer 0-2 years of relevant experience OR 4 years of relevant experience in lieu of degree. Engineering/Technology (BS Engineering or BS Engineering Technology) focus is preferred​

• ​​​​Able to effectively communicate verbally, with emails, and by way of official letters and reports. 

• ​Ability to review and interpret data and information utilizing spreadsheets and equivalent reports. 

• ​Ability to read and interpret Technical Documentation such as part drawings, assembly drawings, and Bills of Material (BOM’s). 

• ​ Proficiency in use of IMS, Shop-Tech, OMT.

• Basic proficiency with Microsoft Excel, Microsoft Word, Microsoft Outlook.​​​ 

Exceptional Candidates Might Have ​

• Engineering and/or Manufacturing background

• Knowledge of Enterprise IQ, SAP, CHEC programming, VIVA

• Ability to operate truck equipment

• Hold a valid CDL License

#LI-JN2 #LI-Hybrid

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Cleveland, NC US. Relocation assistance is not available for this position.

Schedule Type:

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• This position is not open for Visa sponsorship or to existing Visa holders
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.