Position: Corporate Account Manager – Vietnam & Indochina

Location: Ho Chi Minh, Vietnam

Reporting: Business Director - Thailand, Vietnam and Indochina

Diversey by Solenis' purpose is to go beyond clean to take care of what’s precious through leading hygiene, infection prevention, and cleaning solutions. We develop and deliver innovative products, services, and technologies that save lives and protect our environment. For over a century, the Diversey brand has become synonymous with product quality, service, and innovation. Our fully integrated suite of solutions combines patented chemicals, dosing and dispensing equipment, cleaning machines and equipment, services, and digital analysis.

We are a leading global provider in the cleaning and hygiene industry for the institutional market. We provide customers peace of mind by helping maintain their cleanliness, hygiene standards and operational efficiency so they can focus on their core business. Through end-to-end solutions, we help customers achieve high standards across their locations while supporting operational efficiency and environmental sustainability.

More about Diversey: https://www.solenis.com/en/markets/institutional/

What You’ll Do:

As a Corporate Account Manager at Diversey - a Solenis Company, you will drive the growth and retention of the business with key professional strategic accounts in the institutional sector. This role is responsible for developing strategic relationships with institutional clients, expanding existing partnerships, and securing new business opportunities across Vietnam and Indochina.

You will work closely with customers to understand their cleaning, hygiene and facility-care requirements and provide tailored solutions, including TASKI cleaning machines, equipment and related solutions, to help improve operational efficiency and service quality.

Responsibilities:

1. New Business Development

• Prospect for potential new customers and turn this into increased business
• Ensure a robust pipeline of opportunities / sales funnel, with a focus on Vietnam and Indochina
• Improve our position with professional customers over the longer term
• Identify potential customers and decision makers within client organizations
• Research and build relationships with new markets
• Lead cross-functional Commercial Leadership Teams (CLTs) to develop proposals that address client needs, concerns, and objectives
• Lead pricing the solution/service and obtain proposal approval
• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion
• Responsible for global sales and profit targets

2. Client Retention

• Manage and grow relationships with existing institutional clients, ensuring delivery of tailored cleaning, hygiene and equipment solutions
• Present new products and services and enhance existing relationships
• Work with countries to meet customer needs during service delivery
• Arrange and lead internal and external client debriefs
• Manage business reviews
• Manage the CLT(s), customer innovation projects, etc.
• Plan and manage participation in international conferences

Requirements:

• Minimum of 8 to 10 years of B2B sales experience in the institutional, facility management, cleaning solutions, equipment, or relevant industries.
• Proven success and experience with managing effective client relationships that are high, wide and deep
• Broad knowledge of management practices and good business analysis/project management skills
• Proven ability to manage numerous projects, as well as resources, remotely in a highly dispersed organization
• Excellent communication and presentation skills with a wide range of audiences including senior management
• Demonstrated ability to work in a large, complex, matrix-oriented global business and manage numerous projects remotely in a highly dispersed organization.
• Ability to work independently while maintaining close working relationships with partners in functional areas including Sales, Marketing, Finance, Customer Services, etc.

Some Benefits of Working with Us:

• Competitive salary and bonuses
• Competitive health + wellness benefit plan
• Continuous professional development with many opportunities for growth
• Hybrid work arrangement

We understand that candidates will not meet every single desired job requirement.  If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

We look forward to receiving your application.

At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.