We are Lennar

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.

A Career that Empowers You to Build Your Future

Lennar Merchandising & Visualization Services is seeking a skilled and motivated Pipeline Manager to oversee the health and performance of Creative Services pipelines. This role serves as the primary operational point of contact for Divisions, ensuring projects move efficiently through established workflows while proactively managing timelines, stakeholder communication, operational risks, and cross-functional coordination.

The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced environment. This role requires exceptional communication skills, strong operational judgment, and the ability to build relationships across multiple teams while maintaining visibility into pipeline performance and driving projects toward successful delivery.

Your Responsibilities on the Team

•Pipeline Management: Monitor the overall health of Visualization Services pipelines, ensuring projects continue moving efficiently and identifying bottlenecks before they impact delivery.

Timeline Coordination: Maintain visibility into project schedules, proactively monitor milestones, and communicate timeline risks or changes to internal teams and Divisions.

•Division Partnership: Serve as the primary point of contact for Divisions throughout the project lifecycle, providing proactive communication, managing expectations, and ensuring a consistent customer experience.

•Cross-Functional Collaboration: Partner with Project Coordinators, Interior Design, Technical Design, Merchandising, Product teams, and external vendors to coordinate work, resolve issues, and maintain project momentum.

•Risk & Escalation Management: Identify operational risks, remove roadblocks, and escalate issues requiring leadership support to minimize impacts to delivery.

•Operational Visibility: Maintain accurate project information and pipeline status within Airtable and other operational tools, providing clear visibility across teams and leadership.

•Familiarity with 3D visualization workflows is preferred to support effective collaboration with technical teams.

•Customer Service Excellence: Build trusted relationships with Division partners through timely communication, responsiveness, and a solutions-oriented approach.

Job Code: LTG171

•Continuous Improvement: Identify opportunities to improve workflows, communication, customer experience, and operational efficiency while supporting ongoing process enhancements.

Your Toolbox

•Experience: 3–7+ years of experience in operations, customer success, project coordination, pipeline management, or related fields.

•Operational Coordination: Demonstrated ability to manage multiple priorities while maintaining visibility across numerous active projects.

•Customer Relationship Management: Proven ability to build strong relationships and effectively communicate with internal and external stakeholders.

•Timeline Management: Experience coordinating project schedules, identifying risks, and maintaining operational timelines.

•Communication Skills: Excellent written and verbal communication skills with the ability to manage stakeholder expectations and navigate challenging situations professionally.

•Organization & Attention to Detail: Highly organized with the ability to prioritize effectively while managing multiple moving pieces.

•Problem Solving: Strong critical thinking skills with the ability to proactively identify issues and coordinate timely resolutions.

•Collaboration: Demonstrated success working across multiple departments to achieve shared business objectives.

•Construction & Design Knowledge: Ability to interpret residential construction documentation. Knowledge of 3D visualization or modeling workflows is preferred but not required.

•Adaptability: Comfortable working in a fast-paced environment with evolving priorities, processes, and technology.

Physical & Office/Site Presence Requirements:

This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.

This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

• This information is intended to be a general overview and may be modified by the company due to factors affecting the business.

General Overview of Compensation & Benefits:

• This position may be eligible for bonuses.
• This position may be eligible for commissions.
• This position will be eligible for the described benefits listed in the above section in accordance with Company Policy.
• This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.

Life at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

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Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.