Position Details 

• Full-Time | Continuing 

• Higher Education Officer Level 7 | $102,589 - $113,561 

• Location: Bedford Park / Kaurna Country 

• View Position Description

About the Role
 

Join a collaborative and student-focused team supporting the University's admissions operations. Reporting to the Manager, Admissions, this role provides leadership across admissions workflows, service delivery and continuous improvement initiatives, ensuring high-quality outcomes for prospective students and stakeholders.
 

As the Coordinator, Admissions, you will be responsible for:

• Leading and supporting Admissions staff to deliver timely, high-quality services.

• Overseeing application workflows and contributing to operational performance.

• Driving continuous improvement of admissions processes, systems and procedures.

• Ensuring compliance with relevant legislation, policies and quality standards.

This position makes a significant contribution to the University’s strategic plan to changing 10 million lives, Every One Matters, by 2035 through leading high-quality admissions services that support prospective students through the application process. By driving continuous improvement, fostering a student-centred approach and enhancing admissions processes and systems, the role contributes to the Flinders University values with a specific focus on Innovation and being Student Centric.

About You
 

You are an experienced people leader with a strong customer service focus and a passion for delivering quality outcomes. Excelling in managing complex workflows, building stakeholder relationships, and navigating policy-rich environments, you bring confidence, sound judgement and a collaborative approach to leadership. Your ability to drive continuous improvement and support operational excellence will contribute to the ongoing success of the Admissions team.
 

To be successful in this role, you will demonstrate:

• Experience leading teams and managing performance in a service-focused environment.

• Strong organisational skills with the ability to prioritise competing deadlines.

• Demonstrated ability to interpret policies and provide sound advice and guidance.

• Excellent stakeholder engagement and relationship management skills.

• Experience working within admissions, student administration or a comparable compliance-focused environment.

Life at Flinders  
 

They say know your place.  We say you've found it right here. 
 

Flinders University was founded on the belief that learning should open minds, celebrate individuality and give people the freedom to pursue their own point of view. That spirit lives on in our community of thinkers, doers and changemakers who challenge convention, and each other, to shape what comes next. 
 

Rising to a challenge is nothing new for Flinders. During our first 60 years, we’ve navigated revolutionary changes in social and cultural norms, and have responded to transformative economic, environmental and technological developments. Through it all, we’ve continued to deliver for our students and community, innovating in learning and research to prepare graduates for the changing world they help create. 
 

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them.  
 

So, why work at Flinders? 

• 17% Superannuation + salary packaging options  

• Flexible working arrangements  

• Awarded the AHEIA Higher Education Award for Workplace Culture Excellence due to our commitment to wellbeing through our Thriving@Flinders staff wellbeing program 

• Wide range of professional development activities and services, including exclusive staff study offers   

• We embrace diversity and promote equity and inclusion for all students and staff, as shown through our three SAGE Cygnet Awards.  

• Vibrant campus life and amenities including on campus health care services, gym and childcare centre (Bedford Park, South Australia).  

• Recognised as a Veteran Employer of Choice   

Our Commitment to Reconciliation and Indigenous Employment  
 

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples.  We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.  

• Please see here for our Reconciliation Action Plan   

• Please see here for our Indigenous Workforce Strategy   

Prescribed Conditions for Employment  
 

Appointment to this role is conditional on the completion of required pre-employment checks and declarations, each of which must be satisfactory to the University.  This includes:

• A current completed Nationally Coordinated Criminal History Check and Gender Based Violence Declaration which is satisfactory to the University. The contract of Employment is conditional upon the receipt of these completed compliance checks. A disclosable outcome will not automatically disqualify a candidate from consideration. Each case will be assessed on its individual merits and relevance to the inherent requirements of the role.  

How to Apply and Information 

• You are required to submit a CV, along with a Suitability Statement as a separate document.  This should be no more than 3 pages, and address the below 6 Key Position Capabilities of the position description:

  • Experience managing resources, operations and workflow in a performance-based, customer-focused environment.

  • Experience leading staff performance and development within a performance-based team environment.

  • Ability to exercise independent judgement, work with initiative, and provide strategic advice on policies and procedures within broad guidelines.

  • Experience ensuring activities comply with relevant internal and external policy frameworks, recognised standards and legislative requirements.

  • Commitment to delivering high-level customer service and fostering a strong client-focused culture within a team environment.

  • Strong planning and operational skills, including the ability to set priorities, manage complex workflows and non-negotiable deadlines, and adapt to change.

• Flinders University is committed to providing an environment where staff with disability are valued, supported and encouraged to participate fully and independently in the life of the University. If you require any reasonable adjustments to assist you in the selection process, please advise the contact in the Recruitment Team so that we can make appropriate arrangements through [email protected] or call 08 8201 2383. 

• For more information regarding this position, please contact Will Aikins

Certification

Applications to be submitted before 10.00pm:

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.

Flinders. Fearless.