PRIMARY FUNCTION:

Prepares a wide variety of foods ensuring the attractiveness, palatability, and temperature of food in accordance with standardized recipes and standard operating procedures. Complies with Christiana Care, federal, and state health codes.

SCHEDULE: Hours will vary between 5:00AM- 2:30PM or and 11am-7:30PM as well as a few shifts in-between those timeframes.

Every other weekend/holiday REQUIRED.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

-Demonstrates a patient/customer "comes first" attitude. Greets patients, visitors, customers, and co-workers with a smile and pleasant manner. Demonstrates quality customer service. Practices service recovery.

-Demonstrates understanding and executes CCHS Core Values – Excellence and Love. Interacts with patients, families, co-workers, management, physicians, and other department staff in a compassionate manner, demonstrating empathy, sensitivity, patience, and mutual respect.

-Demonstrates ability to read and follow assignments, completing within established time frames and maintains a high level of productivity without direct supervision.

-Communicates pertinent and vital information and feedback to co-workers and supervisors. Follows written   and verbal instructions as directed.

-Assumes an active role to keep informed about changes in policies, procedures, and equipment, completes mandatory education, attends and participates at meetings, and is willing to be taught, coached, and/or mentored by others. 

-Adheres to Christiana Care and department policies and procedures.

-Complies with Christiana Care and department sanitation/safety responsibilities in the performance of all job assignments in accordance with Federal and State Health codes.

-Prepares a wide variety of foods, such as: meats, fish, poultry, fresh, frozen, canned, and dehydrated vegetables, ensuring the attractiveness, palatability, and temperature of food in accordance with standardized recipes and standard operating procedures. Produces items focusing on merchandizing and eye appeal.

-Demonstrates ability to extend recipes to meet production numbers based on requested amounts

-Demonstrates ability to test cooked food by tasting and smelling, and takes corrective action as required.

-Ensures that all perishable items are dated, rotated, and served utilizing the FIFO guidelines.

=Discusses with supervision all leftovers for run-outs. 

-Demonstrates ability to keep own work areas clean and organized at all times.

-Demonstrates ability to maintains food dating, labeling, and correct shelf organization in cook’s walk-in and keeps area organized and clean. 

SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS:

Frequent contact with supervision, clinical dietitians, and employees, occasional contact with patients and customers for recipe consultation, food substitutions and run-outs, and quality control problems.

DIRECTION/SUPERVISION OF OTHERS:

None

DIRECTION/SUPERVISION RECEIVED:

Associate Director, Administrative Manager, Supervisors, and Cook II

EDUCATION AND EXPERIENCE REQUIREMENTS:

• High school graduate or equivalent.
• Six months food service experience preferred.
• An equivalent combination of education and experience may be substituted.

KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:

• Knowledge of food service equipment operation and use.
• Knowledge of departmental policies and procedures.
• Ability to read and follow standardized recipes.
• Ability to calculate recipe quantities and extensions using simple math.
• Ability to communicate verbally and in writing.
• Ability to exercise judgement in response to customer/patient demands.
• Ability to manage stress in a highly visible service organization.
• Ability to develop and maintain effective working relationships with co-workers and other departments.
• Ability to measure food quantities.
• Ability to distinguish color perception in response to and quality control of food items.
• Ability to determine product ordering needs based on production sheets with use of simple math.
• Ability to problem solve and make decisions concerning food shortages or substitutions.
• Skill in interpersonal relations and customer/patient satisfaction.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program.  To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/