TransUnion's Job Applicant Privacy Notice

Team Overview

Role Overview And Core Responsibilities

·   Lead day-to-day Facilities and Workplace operations for the Brazil office, serving as the primary local contact for associates, leaders, landlords, property management, vendors, and global Facilities partners.

·   Maintain a safe, reliable, organized, and high-quality workplace through visible on-site leadership, regular inspections, preventive action, and timely resolution of operational issues.

·   Manage supplier and outsourced-service performance through service-level agreements (SLAs), key performance indicators (KPIs), service reviews, corrective actions, and escalation of material issues.

·   Coordinate contract administration and purchasing activities, including scopes of work, sourcing support, vendor onboarding, purchase orders, invoices, renewals, and required documentation.

·   Manage assigned operating costs and project budgets by supporting forecasts, tracking commitments and actuals, explaining variances, and identifying cost-control opportunities.

·   Oversee building operations and workplace services, including maintenance, utilities, cleaning, reception, pantry services, supplies, parking, waste management, pest control, and space utilization, as applicable.

·   Plan and deliver moderately complex office infrastructure projects, renovations, moves, repairs, and workplace improvements within established scope, schedule, budget, risk, quality, and governance requirements.

·   Coordinate cross-functional workplace needs with Corporate Security, Technology, Human Resources, Finance, Procurement, Legal, Occupational Health and Safety, and Communications, including CCTV, access control, and visitor management.

·   Maintain operational procedures, records, dashboards, KPIs, and management updates; analyze service, financial, and stakeholder information to identify trends and recommend improvements.

·   Support business continuity, emergency preparedness, accessibility, sustainability, travel, and fleet administration where assigned, escalating sensitive or higher-risk matters appropriately.

Required Knowledge And Experiences

·   Bachelor's degree in Business Administration, Engineering, Facilities Management, Real Estate, or a related field, or an equivalent combination of education and relevant experience that supports workplace and operational decisions.

·   Professional experience in Facilities Management, Workplace Experience, Corporate Real Estate, property or building administration, or related operations within a medium or large organization; multinational experience is strongly preferred.

·   Working knowledge of building operations, planned and corrective maintenance, workplace services, physical security, health and safety, and corporate-office environments, used to identify risks and coordinate effective solutions.

·   Demonstrated experience managing suppliers, service contracts, outsourced teams, operating budgets, forecasts, invoices, accruals, and vendor-performance improvements.

·   Experience independently delivering moderately complex office infrastructure projects, renovations, relocations, or workplace improvements within established governance, while building effective relationships with local and global stakeholders.

·   Availability to work primarily on site and travel occasionally based on business needs.

Required Technical Skills

·   Working proficiency in English and professional fluency in Portuguese for local and global stakeholder communication.

·   Advanced proficiency in Microsoft 365, particularly Microsoft Excel, PowerPoint, Outlook, Teams, and SharePoint, for analysis, reporting, collaboration, and document management.

·   Ability to develop and interpret operational dashboards, KPIs, budgets, forecasts, commitments, actuals, and variance analyses.

·   Practical knowledge of supplier-governance and purchasing workflows, including SLAs, scopes, purchase orders, invoices, renewals, and vendor onboarding.

We're also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we're happy to support your career development and growth in:

·       Experience with Coupa, third-party risk management (TPRM), Jira, or Confluence.

·       Relevant credentials such as Lean Six Sigma Green Belt, Project Management Professional (PMP), Facilities Management Professional (FMP), Certified Facility Manager (CFM), Scrum Master, or equivalent.

·       Experience in process improvement, business continuity, emergency preparedness, occupational health, accessibility, or sustainability programs.

·       Strong analytical, organizational, and time-management skills, with a hands-on and ownership-oriented approach.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion Job Title