Job title:

Job Description:

What you will be doing :

• Answering/making calls to policy holders to assist/verify them
• Processing verification forms
• Following form rejection and returned mail processes
• Assisting customers with any queries/questions/complaints both verbally and in writing
• Extracting data and producing/sending letters for clients
• Setting up projects/clients in Sage CRM including clients email templates
• Supporting the client results process

Required Skills:

• Good written and verbal communication skills in English, at least C1 level
• Skills in the use of core MS Office products, Word and Excel
• Excellent communication skills
• A strong customer focus and a good telephone manner
• Excellent attention to detail
• The ability to work well in teams
• A focused and self-motivated approach to work

What’s in it for you:

• Mental Health Helpline and Employee Assistance Program - psychological, psychotherapeutic, and coaching support for you and your family.
• An extra day off for voluntary activities close to your heart
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Opportunity to become one of the Internal Trainers
• A multinational environment with strong ties to UK business culture
• LuxMed medical healthcare and Generali group insurance
• Multisport Plus / Classic or MultiKafeteria benefit systems
• A positive atmosphere with excellent work-life balance (a 30-minute lunch break included in the 8-hour working day)

What we hope you’ll do next:

Click ‘Apply now’ to fill out our short application form, so that we can find out more about you.

Authority of the Republic of Poland (UODO, ul. Stawki 2, 00-193 Warsaw

Location:

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Time Type:

Contract Type: