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Team Overview

Role Overview And Core Responsibilities

• Coordinate the setup, quality assurance, and ongoing maintenance of client measurement integrations to support accurate and consistent delivery.
• Serve as the primary escalation point for complex operational and partner issues, leading root-cause analysis and driving issues through resolution.
• Partner with Product and Engineering teams on troubleshooting, platform enhancements, and new-feature launches.
• Monitor operational key performance indicators and performance data to identify trends, risks, and opportunities for improvement.
• Support the onboarding and enablement of new partners, products, and platform capabilities.
• Establish and improve operational processes, documentation, and training to increase efficiency, consistency, and scalability.
• Ensure operational activities adhere to applicable data governance, compliance, and privacy standards.
• Provide clear, actionable guidance to internal teams, partners, and clients by translating technical concepts for both technical and non-technical audiences.

Required Knowledge And Experiences

• 3-4 years of experience in Advertising Operations, advertising technology, or digital media operations, with experience performing detailed technical work in an agile environment.
• Deep knowledge of programmatic advertising workflows, ad serving, measurement, and the advertising technology and marketing technology ecosystem.
• Strong analytical and problem-solving skills, including the ability to use data to identify root causes and determine an appropriate path to resolution.
• Experience collaborating across Product, Engineering, Commercial, and external partner teams.
• Bachelor’s degree or equivalent experience, along with strong written and verbal communication skills and the ability to explain technical concepts to non-technical audiences.

• Working knowledge of Data Management Platform workflows and Multi-Touch Attribution measurement solutions.
• Knowledge of advertising measurement integrations, ad-serving workflows, and external advertising technology platforms.
• Ability to perform integration quality assurance, investigate operational data-quality issues, and support technical issue resolution.

We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in:

• Microsoft Excel capabilities, including PivotTables, VLOOKUP, and INDEX/MATCH.
• File-server and data-transfer environments, including Google Cloud Platform, Amazon Web Services, and File Transfer Protocol solutions.
• HTML, JavaScript, SQL, or related programming tools.
• Market research, attribution methods, big-data concepts, modeling approaches, and marketing concepts.
• Identity-based advertising, data onboarding, demand-side platforms, supply-side platforms, data clean rooms, platform migrations, or large-scale operational change.

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TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

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