Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics and independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the Line of Business and partner organizations including Risk and Product teams.

Responsibilities:

• Role is supporting reporting and analytics for the OMRA organization within RCO.  Primary focus will be the advancement of performance and workflow optimization through the development and delivery of advanced business intelligence dashboards to drive business results and improved performance. Candidate will be responsible for coordinating requirements with senior leaders and performance managers across RCO and leading dashboard development efforts. Candidate must have strong communication skills, deep knowledge of RCO and Credit Assistance as well as advanced knowledge of business intelligence tools such as Tableau and or Power BI. 

Required Skills:

• 5+ years Credit Assistance reporting experience

• 2+ years Performance Management analytics experience

• Strong demonstrated knowledge of RCO and OMRA processes
• 2+ years Tableau dashboard development experience
• Strong Communication Skills

Skills:

• Analytical Thinking
• Business Analytics
• Data and Trend Analysis
• Problem Solving
• Collaboration
• Innovative Thinking
• Monitoring, Surveillance, and Testing
• Presentation Skills
• Risk Management
• Data Visualization
• Oral Communications
• Written Communications

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

Hours Per Week: