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Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

eBay is the world's #1 Collectibles marketplace, connecting millions of buyers and sellers across categories including trading cards, memorabilia, toys, comics, and coins. Our mission is to be the most loved destination for collectors by continuously improving their experience and expanding our offerings.

As Senior Manager, Collectibles Strategic Programs Lead, you will lead critical programs across eBay's UK and European Collectibles business, driving the development, launch, and ongoing optimization of services, features, and programs that improve the collector experience and support business growth.

You will work with your team and cross-functional partners to foster collaboration, accountability, and innovation. Combining critical thinking with hands-on execution, you will turn business opportunities into impactful programs, using data and insights to guide decisions and influence senior leadership.

This is an opportunity to shape the future of eBay's Collectibles marketplace while leading a team and engaging with a passionate community of collectors. 

What you will accomplish:

• Lead the strategy, execution, and ongoing optimization of key initiatives across eBay's UK and European Collectibles portfolio, driving business growth and improving the customer experience.
• Manage, coach, and develop a team of two Program Managers, building a collaborative and accountable team culture while supporting successful delivery across European and Global Collectibles initiatives.
• Identify and launch new features, services, and business offerings, using customer insights and data analysis to prioritize opportunities and deliver meaningful improvements for collectors.
• Develop compelling cases and impact assessments to evaluate new initiatives, guide investment decisions, and secure stakeholder support.
• Lead cross-functional collaboration across internal teams and external partners, aligning on strategic priorities, timelines, and expected outcomes to deliver complex programs successfully.
• Oversee end-to-end program delivery, ensuring projects remain on track, operational challenges are addressed, and initiatives achieve their intended business outcomes.
• Influence senior and executive leadership through data-driven recommendations, performance analysis, and presentations, communicating progress and insights through regular business reviews.

What you will bring:

• 7+ years of relevant experience in program management, strategy and operations, management consulting, product management, or related fields, ideally within ecommerce, retail, consumer goods, or consumer technology.
• A bachelor's degree or equivalent experience. An MBA or equivalent experience or related postgraduate qualification is an advantage.
• Strong leadership and program management skills, with the ability to manage and develop a team, lead complex initiatives, and deliver results across multiple functions in a matrixed organization. Proficiency with tools such as MS Project or Smartsheet.
• Excellent communication, presentation, and stakeholder management skills, with the ability to build relationships, influence decisions, and communicate effectively with senior and executive leadership. Proficiency in Google Slides or Microsoft PowerPoint.
• Strong analytical and strategic problem-solving skills, including experience using data to develop business cases, assess performance, and inform decisions. Advanced proficiency in Google Sheets or Microsoft Excel; SQL and data warehouse experience are advantageous.
• A proactive, organized approach to navigating ambiguity, managing competing priorities, and driving initiatives forward. Experience with two-sided marketplaces and an interest in Collectibles, including trading cards, coins, comics, or toys, are beneficial.
• Ability to work in a hybrid arrangement in Drielinden, Germany, and travel to industry events, partner meetings, and eBay offices as needed (at least four times per year).

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Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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