Cloud DevOps Engineer

1. Job Details

Position Title: Cloud DevOps Engineer
Department / Business Line: Technology Services
Reports To: Infrastructure Manager
Employment Type: Permanent
Work Location: Maadi, Degla – On-Site
Grade: As per organizational structure

2. Job Purpose

The Cloud DevOps Engineer is responsible for designing, implementing, automating, and maintaining cloud infrastructure, CI/CD pipelines, and DevOps tooling to enable efficient, secure, and reliable software delivery.

The role focuses on infrastructure automation, cloud operations, continuous integration and deployment, system monitoring, security, availability, disaster recovery, and cost optimization across development, UAT, and production environments.

3. Key Accountabilities & Deliverables

The successful candidate will be responsible for delivering and maintaining:

• Provisioned, configured, and fully documented Development, UAT, and Production cloud environments.
• Infrastructure-as-Code (IaC) templates using Terraform, ARM, or Bicep.
• Approved and version-controlled cloud architecture and infrastructure diagrams.
• Regular cloud cost monitoring and optimization reports.
• Fully automated CI/CD pipelines covering build, testing, deployment, and release processes.
• Automated rollback and disaster recovery procedures.
• System and application monitoring dashboards.
• SLA/SLO-based alerting and notification configurations.
• Monthly system uptime and availability reports, including agreed availability targets such as 99.9%.
• Incident Root Cause Analysis (RCA) reports and corrective action plans.
• Cloud security baselines aligned with applicable security and governance standards, including ISO 27001 and relevant national cybersecurity requirements.
• Vulnerability assessment and patch compliance reports.
• IAM access control matrices, including roles, permissions, and access reviews.
• Audit logs and compliance evidence repositories.
• Cloud backup policies, configurations, monitoring, and recovery procedures.
• Technical documentation for infrastructure, deployments, operational procedures, and troubleshooting.

4. Key Responsibilities

A. CI/CD Pipeline Management

• Design, implement, maintain, and continuously improve CI/CD pipelines using Azure DevOps, Jenkins, GitLab CI, or equivalent tools.
• Automate build, testing, deployment, and release workflows to minimize manual intervention and deployment risks.
• Implement deployment strategies such as Blue/Green, Rolling, and Canary deployments, where applicable.
• Monitor pipeline performance and troubleshoot build, deployment, and release failures.
• Implement automated quality gates, security checks, and approval processes within deployment pipelines.
• Support development teams in adopting DevOps best practices.

B. Infrastructure as Code & Automation

• Design, implement, and maintain cloud infrastructure using Terraform, Ansible, ARM Templates, or Bicep.
• Develop reusable and standardized infrastructure modules and automation scripts.
• Maintain infrastructure code in version-controlled repositories.
• Ensure infrastructure changes follow appropriate change management, review, and approval processes.
• Promote Infrastructure-as-Code practices across the Technology Services team.
• Automate repetitive operational activities to improve efficiency and reliability.

C. Cloud Operations

• Provision, configure, manage, and maintain cloud resources across Microsoft Azure and/or AWS.
• Manage cloud compute, storage, networking, identity, security, and supporting services.
• Maintain separate and properly governed Dev, UAT, and Production environments.
• Monitor cloud resource utilization, performance, capacity, and availability.
• Identify opportunities for cloud cost optimization and resource efficiency.
• Ensure cloud environments comply with organizational security, governance, and operational standards.

D. Containerization & Kubernetes

• Build, manage, and maintain containerized applications using Docker.
• Deploy and operate workloads on Kubernetes environments.
• Manage Kubernetes configurations, deployments, services, ingress, secrets, and resource utilization.
• Support container security, scalability, availability, and performance optimization.
• Troubleshoot container and Kubernetes-related operational issues.

E. Monitoring, Availability & Incident Management

• Implement and maintain infrastructure and application monitoring solutions.
• Develop dashboards and operational metrics to provide visibility into system health and performance.
• Configure proactive alerts based on SLA, SLO, performance, and availability requirements.
• Monitor production environments and respond to operational incidents.
• Participate in incident management, problem management, and service restoration activities.
• Conduct Root Cause Analysis (RCA) for significant incidents and implement preventive actions.
• Support continuous improvement of system reliability and availability.

F. Security & Compliance

• Implement and maintain cloud security baselines and security best practices.
• Manage Identity and Access Management (IAM), roles, permissions, and access controls.
• Support vulnerability management, security patching, and remediation activities.
• Maintain audit logs and technical evidence required for internal and external audits.
• Ensure cloud infrastructure follows applicable organizational security policies and regulatory requirements.
• Support security assessments and compliance initiatives aligned with standards such as ISO 27001 and relevant national cybersecurity requirements.

G. Backup & Disaster Recovery

• Design and maintain cloud backup and recovery solutions.
• Ensure backup configurations meet business and operational requirements.
• Regularly monitor backup jobs and investigate failures.
• Develop and maintain disaster recovery procedures and automation.
• Participate in backup restoration and disaster recovery testing.
• Maintain documentation for recovery procedures, dependencies, and recovery objectives.

H. Documentation & Knowledge Management

• Maintain accurate and up-to-date infrastructure and architecture documentation.
• Document operational procedures, deployment processes, recovery procedures, and troubleshooting guides.
• Maintain version-controlled technical documentation and configuration repositories.
• Share knowledge and provide technical guidance to infrastructure, development, and support teams.

5. Required Technical Skills

CI/CD & DevOps

• Azure DevOps
• Jenkins
• GitLab CI/CD
• Git and version control
• Automated build, testing, deployment, and release management

Infrastructure as Code & Automation

• Terraform
• Ansible
• ARM Templates
• Bicep
• Infrastructure automation and configuration management

Cloud Platforms

• Microsoft Azure and/or AWS
• Cloud compute, storage, networking, IAM, monitoring, and security services
• Cloud cost management and optimization

Containers & Orchestration

• Docker
• Kubernetes
• Container deployment and management

Scripting & Programming

• Python
• Bash
• PowerShell

Monitoring & Operations

• Cloud monitoring and logging platforms
• Dashboard development
• Alerting and incident management
• Performance and availability monitoring

Security

• Cloud IAM
• Vulnerability and patch management
• Security baselines
• Audit logging
• ISO 27001 awareness
• Relevant national cybersecurity and compliance requirements

6. Qualifications & Experience

Minimum Educational Qualification

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related Engineering/Technology discipline.

Professional Certifications

Preferred certifications include:

• Microsoft Certified: DevOps Engineer Expert
• AWS Certified DevOps Engineer – Professional
• Certified Kubernetes Administrator (CKA) – preferred
• Relevant Terraform, cloud, or security certifications are an advantage.

Professional Experience

• 3–5 years of proven experience in DevOps, Cloud Engineering, Platform Engineering, Infrastructure Engineering, or a closely related role.
• Proven experience designing and implementing CI/CD pipelines.
• Proven hands-on experience with cloud infrastructure and Infrastructure-as-Code.
• Experience supporting production environments and resolving infrastructure and deployment incidents.
• Practical experience with containerization and Kubernetes is highly desirable.

7. Core Competencies

• Strong problem-solving and analytical skills.
• Excellent troubleshooting and incident-resolution capabilities.
• Strong understanding of DevOps and automation principles.
• Ability to work effectively across development, infrastructure, security, and business teams.
• Strong focus on automation, reliability, security, and operational excellence.
• Ability to work under pressure and manage production incidents effectively.
• Strong documentation and communication skills.
• Continuous learning mindset and ability to adapt to emerging cloud and DevOps technologies.

8. Language Requirements

• Arabic: Professional proficiency.
• English: Professional proficiency.

9. Job Dimensions

Direct Reports: As per approved organizational structure
Financial Responsibility: None / No direct financial responsibility

10. Key Performance Indicators (KPIs)

Performance may be measured against:

• CI/CD pipeline reliability and success rate.
• Deployment frequency and deployment lead time.
• Reduction in manual deployment activities.
• Infrastructure provisioning and automation efficiency.
• Cloud availability and uptime targets.
• Incident response and resolution times.
• Number and quality of completed RCA reports.
• Backup success and recovery test results.
• Vulnerability and patch compliance.
• Cloud cost optimization and resource utilization.
• Compliance with security and governance requirements.
• Accuracy and completeness of technical documentation.

11. Job Requirements

• Ability to work on-site from the Maadi, Degla office.
• Willingness to participate in production support and incident management activities when required.
• Ability to work collaboratively with cross-functional technology teams.
• Strong commitment to security, reliability, automation, and continuous improvement.

Requirements