University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Job Profile Title

Job Description Summary

Job Description

Job Responsibilities

Clinical Research Project Manager B

The essential functions of the position include but are not limited to:

• Develop study workflows and coordinate participant visits, testing, and appointment coverage in accordance with study protocols and Good Clinical Practice (GCP) guidelines.
• Provide operational oversight for one or more large-scale clinical research studies, including the creation and maintenance of study logs, calendars, and tracking tools to support recruitment, retention, and study milestones.
• Lead implementation of new and existing study protocols, including developing operational plans and training research staff on study procedures and integration into existing workflows.
• Design, develop, and maintain case report forms (CRFs) and databases in REDCap; train research staff on proper data collection and documentation procedures. Monitor data quality, completeness, and timeliness; identify and resolve data discrepancies; provide real-time feedback and training to research staff to ensure compliance with study and sponsor requirements.
• Prepare and submit regulatory documents, including protocol modifications, deviations, continuing reviews, and other Institutional Review Board (IRB) submissions. Train and mentor research staff on regulatory processes and IRB submission requirements, as appropriate.
• Supervise assigned research personnel, including performance management, completion of annual evaluations, approval of leave requests, onboarding, training, and professional development.
• Collaborate with other project managers to ensure consistent performance expectations and effective cross-coverage among research staff.
• Partner with clinical and operational staff to facilitate the seamless integration of research activities into clinical operations.
• Other duties assigned as needed.

Clinical Research Project Manager C

The Project Manager C, in addition to the responsibilities mentioned above will also perform these duties:

• Collaborate with PPRC leadership to develop, implement, and maintain center-wide Standard Operating Procedures (SOPs) that promote consistent, compliant, and efficient research operations.

• Lead process improvement initiatives across multiple research projects to enhance operational efficiency, study quality, regulatory compliance, and staff productivity.

• Serve as a liaison between project managers and leadership to communicate operational concerns, identify training needs, and promote consistent practices across research teams.
• Other duties assigned as needed.

*Position contingent upon continued funding*

Qualifications

• Clinical Research Project Manager B: BA/BS degree with 5 to 7 years of experience or Master’s degree with 3 to 5 years of experience in research and clinical study methodologies, or equivalent combination of education and experience is required. 
• Clinical Research Project Manager C: BA/BS degree with 7 to 10 years of experience or Master’s degree with 5 to 7 years of experience in research and clinical study methodologies, or equivalent combination of education and experience is required.
• Demonstrated experience overseeing study operations, participant recruitment and retention, regulatory compliance, and data management.
• Experience with Institutional Review Board (IRB) submissions and Good Clinical Practice (GCP) requirements.
• Proficiency with REDCap, Excel, and other clinical research databases and systems.
• Prior experience supervising, training, or mentoring research staff.
• Strong organizational, project management, problem-solving, and communication skills.   
• Ability to manage multiple studies, priorities, and deadlines in a fast-paced research environment.

Job Location - City, State

Department / School

Pay Range

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement 

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.

Special Requirements 
Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.

• Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.

• Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.

• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.

• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.

• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.

• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.

• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.

• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.

• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.

• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

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To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay