Career Category

Job Description

Job Title: Clinical Pricing & Payment Sr Associate
GCF Level: 4

Job Description

Responsibilities

• Support the Pricing Manager with study budget design and initial budget finalization, including coordination of Budget Strategy and Kick-Off meetings and associated activities.
• Prepare country budget worksheets and supporting documentation in accordance with agreed budget strategy and applicable guidelines for incorporation into site agreements.
• Complete study-level payment set-up activities, including payment triggers, budget mapping, system configuration and preparation of study-level payment information and documentation.
• Create and maintain site configuration packages within the Clinical Trial Payment System (CTPS), including processing initial configurations and change requests arising from finalized site budget, contract or protocol amendments.
• Coordinate study and site set-up and ongoing maintenance activities within applicable patient travel booking and reimbursement systems.
• Review payee and other required site payment information across applicable systems to ensure accuracy and completeness prior to payment set-up and processing.
• Review and approve site invoices, manual payment requests and other assigned payment activities within CTPS in accordance with established procedures and controls.
• Prepare monthly site payment and split-payee allocation information, complete required allocations and approvals, and support accurate and timely processing of scheduled payments.
• Perform data-quality and validation checks on site budget and payment information and investigate or escalate identified discrepancies as appropriate.
• Maintain the central database of finalized and negotiated site budgets, together with study-specific pricing, payment and operational trackers, ensuring information is accurate, complete and current.
• Manage assigned CTPS user access requests and other routine payment-system administration activities in accordance with established procedures.
• Investigate invoice, payment and system queries and support resolution of escalated issues in coordination with the Manager, internal stakeholders and relevant suppliers.
• Liaise with CTPS and other relevant suppliers to support study/site set-up, payment processing and resolution of site, system, invoice and payment issues.
• Perform payment reconciliation and site close-out activities, ensuring required payment activities and system updates are completed within established timelines.
• Support preparation of pricing and payment status reports, operational metrics and other reporting required to provide visibility of activities, outstanding actions and issues.
• Provide operational and administrative support for site contracting activities, ensuring required pricing, budget, documentation and associated information is available and progressed in alignment with study and site timelines.
• Maintain site contracting information within applicable systems, tools and workflows and support contract-related activities arising from protocol or site budget amendments.
• Liaise across CP&P, Study Start-Up, Clinical Study Teams, Finance, Data Management, Site Management and other stakeholders to obtain information required to support pricing, contracting, payment configuration and issue resolution.
• Track assigned activities and proactively identify and escalate risks, dependencies or issues that may impact Study Start-Up, site activation, payment execution or ongoing study delivery.
• Participate in team, departmental and cross-functional projects and process-improvement activities as required.

Continuous Improvement

• Identify opportunities to simplify, standardize or automate activities.
• Develop and share templates, tools, best practices and lessons learned.
• Support CAPA implementation and continuous improvement across studies.
• Coordinate and support project and process-improvement activities.