About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

Responsible for administering, directing, planning, budgeting and coordinating business and clinical activities at multiple medical offices/departments. Works collaboratively with the Medical Group physicians to ensure high quality, cost effective and accessible patient care services. Responsible for administering the patient/nursing services across the organization.

ESSENTIAL FUNCTIONS AND JOB RESPONSIBILITIES:
• Oversees the management of daily operations at Medical Offices.

• Manages personnel and /or activities at the Medical Office including, but not limited to, interviewing, hiring, training, counseling, evaluation, disciplining and terminating in conformance with organizational policies and procedures.

• Directs and supervised Nursing Services in accordance with governmental and other regulatory standards.

• Oversees nursing care essential to the assessment, promotion, maintenance and restoration of patients’ health and wellness.

• Administers office policies and procedures in a consistent and timely manner.

• Develops and implements clinical policies and procedures.

• Role models core values and supervises the Patient Experience toward the goal of excellence at every touch point.

• Develops guidelines for prioritizing work activities, evaluating effectiveness and modifying activities as necessary.

• Identifies, analyzes and resolves work related problems and issues.

• Coordinates the development and review of operating and capital equipment budgets for medical offices / departments under their supervision. Monitors compliance with established approved budgets, ensuring effective staff and resource utilization.

• Manages relationships with outside vendors to ensure contract compliance and effective levels of support.

• Works collaboratively and actively communicates with other Operations Managers and administrative personnel to ensure maximum organizational efficiency and productivity.

• Responds to patient concerns. Promotes quality patient care and service. • Collects data, prepares reports, analyzes statistics and budget reports, and answers correspondence as needed.

• Serves on organizational committees including the Patient Advisory Team and attends management meetings as requested.

• Participates in professional development activities.

• Ensures the development and delivery of Nursing Education to clinical staff.

• Adheres to all WMG Compliance Program Policies and Procedures including all regulatory financial and OSHA requirements. Participates in and contributes to help achieve a total compliance program. Manages and maintains all relevant credentials and accreditations pertaining to area of oversight including peer reviews, site surveys. Monitors adherence to standards on a continuous basis to ensure constant state of survey readiness.

• Manages assigned projects as directed. Performs other duties as requested.

GENERAL QUALIFICATION STANDARDS & JOB REQUIREMENTS:
• BSN required, MSN or Master's in Health Care or Management

• NYS RN license

• Critical Care experience required

• Budgeting experience preferred

• Minimum 3 years clinical nursing experience

• Minimum 5 years of Management experience

• Ability to oversee other specialty departments, as well as Urgent Care

• Proficiency in Microsoft Office and comfort with non-clinical systems such as Payroll, scheduling, and time and attendance systems

The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.  Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.