Building Location:

Support Services Center - Fargo

Department:

1007640 EHR REVENUE MANAGEMENT - EH SS

Job Description:

Provides a variety of services and high level support for the analysis of low to mid complexity projects along with the support and maintenance of EHR applications that are affected.

Education Qualifications:

Responsibilities include meeting with clinical end users to gather workflow requirements; analyzing, designing, configuring, educating, and supporting the implementation of those requirements; managing low to mid level projects for the implementation of new functionality and system updates; ensures application updates follow best practices and change control protocols; issues resolution and communication back to clinical end users. This position must be highly responsive to customers and show an aptitude for the translation of customer requirements into feasible options within the application. Duties also include successful development, implementation, and presentation of educational programs to end users using various educational techniques to ensure user competency. Works under general supervision.

Licensure/Certification Qualifications:

Bachelor’s degree in Information Services, Business, Healthcare or related field of study.

OR

Associates degree and 2 years of experience in Information Services, Business Services or Healthcare.

OR

4 years of experience in Information Services, Business Services or Healthcare.

Preferred:

Epic PB Resolute Billing Accredited or Certified

Epic HB Resolute Billing Accredited or Certified

FTE:

1

Possible Remote/Hybrid Option:

Remote

Shift Rotation:

Day Rotation (United States of America)

Shift Start Time:

8:00 AM

Shift End Time:

4:30 PM

Weekends:

Holidays:

No

Call Obligation:

No

Union:

Union Posting Deadline:

Compensation Range:

$57,345.60 - $86,028.80

Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.