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This role provides a valuable service line that enters into the crisis situations with a special skill set to address patients, families and employees by providing spiritual support that is consistent with Banner Health values of " People Above All, Excellence, and Results." 

Guest Services encompasses several departments, including Spiritual Care, Volunteer Services, the Gift Shop, Main Desk, and Culinary Services. As an ancillary department, we have the unique opportunity to support many areas of the hospital while helping ensure our patients, visitors, and families feel welcomed and cared for. We are a fun, dedicated group of people who truly love what we do and are passionate about serving our patients and their families.

Pastoral presence offers compassion and hope to patients, families and staff in times of need. Chaplains work collaboratively with other chaplains, volunteers and the interdisciplinary team to fulfill our Banner Health mission of “Making health care easier, so life can be better.”  The Spiritual Care Team functions from an interfaith and inclusive perspective to contribute to an excellent patient experience and positive staff morale. Especially in times of crisis, loss or pandemic, Chaplains serve as a comforting, calm presence to those who are grieving, anxious, overwhelmed or exhausted.

Work with a great team, collaborate with the providers, and help get the procedures done timely and efficiently in this team environment.

Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities. These positions are great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health.

As a valued and respected BSS Staffing Services team member, you will enjoy:

• Competitive wages
• Paid orientation
• Flexible Schedules (select positions)
• Fewer Shifts Cancelled
• Weekly pay
• 403(b) Pre-tax retirement
• Employee Assistance Program
• Employee wellness program
• Discount Entertainment tickets
• Restaurant/Shopping discounts
• Auto Purchase Plan

Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes employment, criminal and education) is required.

Location:

• Banner Boswell Medical Center – 10401 W. Thunderbird Blvd., Sun City, AZ 85351
• Banner Del E Webb Medical Center – 14592 W. Meeker Blvd., Sun City West, AZ 85375

Schedule: 8am-430pm when called in

POSITION SUMMARY
This position is responsible for providing facility chaplaincy services to ensure the purpose and objectives of the program are met, which includes providing intensive and extensive emotional and spiritual care to patients, families, and staff in ecumenical and interfaith contexts, requiring the assessment and documentation of emotional and spiritual needs and addressing appropriately. Administers sacramental, religious and/or priestly duties. Provides quality care in crisis situations and during the process of dying, death, and bereavement.

CORE FUNCTIONS
1. Provides emotional and spiritual care to patients, families, and/or staff.

2. Assesses and documents the spiritual care needs of patients, families, and/or staff and responds appropriately.

3. Provides emotional and spiritual intervention in crisis situations.

4. Administers and/or facilitates sacramental, ritual, and devotional experiences. Leads interfaith and ecumenical worship services.

5. Responds to emergency calls and participates in an on-call rotation schedule.

6. May assist in orienting, training, and coordinating the work of Spiritual Care Volunteers and/or, where applicable, Chaplain Interns.

7. Performs a variety of miscellaneous activities in support of continuing education and/or spiritual services at assigned facility, which may include: participating in evidence-based research projects and writing related journal articles; collaborating and maintaining community partnerships/relationships; providing educational and consultative seminars for the hospital community staff, peers, and (where applicable, to Clinical Pastoral Education students,) on topics such as, spiritual assessment, death and dying, grief, ministry skills, prayer, and spirituality; updating, maintaining, and distributing spiritual literature; and/or, performing other related activities.

8. Articulates and demonstrates continuous quality improvement utilizing processes that include consideration of all stakeholders. Fosters an environment that focuses on excellence in processes and outcomes.

9. This position is responsible for providing spiritual care at assigned facility/facilities or off-sight location. Participates in spiritual care teams and/or committees. Internal customers include patient care teams, physicians, staff, and volunteers. External customers include patients, family members, faith communities, and area clergy.


MINIMUM QUALIFICATIONS
Advanced knowledge of principles and practices of pastoral/ministry services as normally obtained through the completion of a Masters of Divinity or equivalent from an accredited institution and a working knowledge of pastoral care principles and practices as normally demonstrated through a minimum of two years relevant experience. 1600 hours of supervised work in clinical pastoral education (preferred, not required, at rural facilities, BUMC-T and BUMC-S). Eligibility for ordination or commission to function in professional ministry and in good standing with appropriate religious authority. Faith group endorsement in specialized pastoral care.

Eligibility for board certification by a nationally recognized professional organization, such as Association of Professional Chaplains, National Association of Catholic Chaplains, National Association of Jewish Chaplains.

Skilled in being tolerant and empathetic of intense emotions and situations. Must have excellent oral, written and interpersonal communication skills to effectively interact, convey information, provides assistance to a diverse group of individuals and displays a high degree of confidentiality. Skilled in maintaining composure and professional demeanor in difficult, volatile, and stressful situations. Skilled in performing a variety of pastoral roles and functions. Skilled in crisis intervention and conflict resolution methodologies. Skilled in working independently. Skilled in maintaining documentation of observations and services provided.



PREFERRED QUALIFICATIONS
Ordained, if applicable by faith group and endorsed for chaplaincy by a recognized faith group or equivalent as evidenced by Board Certification (BCC) by a nationally recognized professional organization, such as Association of Professional Chaplains, National Association of Catholic Chaplains, National Association of Jewish Chaplains. Additional related education and/or experience preferred. Bilingual (English/Spanish) preferred, depending on assignment.

Additional related education and/or experience preferred.

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