Job Description Summary

Entity

Worker Type

Worker Sub-Type​

Cost Center

Pay Rate Type

Pay Grade

Scheduled Weekly Hours

Work Shift

Job Description

Job Summary

Provides clinical support to physicians and nurses, as well as clerical support for new and existing patient for check-in, registration scheduling and check out. Assists patients and visitors with questions and concerns.

Minimum Qualifications:

High School Diploma or GED and Clinical Medical Assistant or CNA Certification.

Work Environment:

Primarily an office setting in a fast-paced environment

Supervisory Responsibilities:

None.

Financial Responsibilities:

None.

Essential Functions:

• Trains new hires on policy and procedures. 

• Performs in lead role in absence of management.

• Schedule appointments, greet, check-in and check out all visitors and patients.

• Collect appropriate deposits and co-pay amounts at registration and/or check out.

• Escort patients to examination rooms and completes patient pre-assessment (vital signs).

• Provides first aid treatment (dressing changes, etc).

• Prepare medication listing for physician. 

• Reviews listing at each visit to ensure accuracy.

• Contacts physician offices for charts and referrals and radiology centers for reports.

• Maintain patient charts; completes disability forms upon request and maintains HIPPA documents.

• Maintains proper inventory and removes expired medications and orders supplies.

• Maintains biohazard waste logs to ensure compliance with waste disposal.

• Performs other duties as assigned by Clinical Services Coordinator, Physician and/or Manager.

Physical Requirements:

Physical requirements are primarily related to the essential functions of any job.  In order to perform the essential functions of this position, you must be able to sit, stand, walk, use hands, reach, talk, and hear; close vision (clear vision at 20 inches or less). May be exposed to blood, body fluids or tissue as defined by Blood Borne Pathogen Control Plan. Must be able to lift and carry up to 24 pounds occasionally.

Mental Requirements:

Able to read and interpret business or safety manuals, clinical or technical procedures or regulations, write reports, correspondence and/or manuals; effectively present information and respond to questions from groups, patients, families, other employees and medical staff. Must be able to interpret verbal, nonverbal and written instructions.

Age Groups:

This position primarily interacts with adults and aging adults and provides patient care.  All staff members must be able to demonstrate the knowledge and skill necessary to meet the physical, psycho/social, educational, safety, and related needs of the persons in the assigned work area.

Additional Job Description

Minimum Qualifications:

High School Diploma or GED and Clinical Medical Assistant or CNA Certification.

Physical Requirements:

1. Ability to stand or sit for extended periods of time.
2. Proficiency in manual dexterity and fine motor skills for tasks such as taking patient vitals, administering injections, or conducting physical exams.
3. Capacity to lift and move patients or medical equipment as needed.
4. Visual acuity and color perception to accurately read medical charts, documents, and monitors.
5. Auditory ability to effectively communicate with patients and colleagues, as well as to perceive important sounds such as alarms or patient instructions.
6. Stamina and resilience to handle the physical and emotional demands of providing patient care, including long shifts and potentially stressful situations.
7. Mobility to navigate clinical environments, including moving between patient rooms, offices, and other areas of the facility.
8. Compliance with infection control protocols and proper use of personal protective equipment to maintain a safe and healthy work environment.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees