About the Opportunity & Team

At Teads, we believe world-class client experience is built through precision, partnership, and flawless execution. We are looking for a detail-oriented, proactive, and commercially minded Campaign Manager to join our team in Kuala Lumpur, Malaysia.

In this role, you will be the operational backbone driving campaign success across high-growth accounts in Southeast Asia (SEA). Your core mission is clear: achieve 100% campaign delivery within SLA, safeguard client retention, and feed actionable, strategic recommendations back to Account Managers to unlock commercial extensions and upsell opportunities.

You will be based in our Kuala Lumpur office, working closely side-by-side with local Sales and Account Management colleagues, while collaborating daily via Slack and digital channels with regional teams across Singapore, the Philippines, Indonesia, Thailand, Vietnam. Supported by a structured 2-month onboarding plan led by our Senior Operations Managers, you will quickly ramp up to take full independent ownership of campaign activations, performance troubleshooting, and client advisory.

If you bring a solid programmatic foundation, love solving technical puzzles, and thrive in a collaborative, cross-market environment, we’d love to connect.

Working Model & Team Presence

• Work Model: Hybrid
• Team Presence: 3 days at the office, subjected to team’s schedule
• Location: Kuala Lumpur office hub (with daily cross-border collaboration across SEA)

What Will You Do?

As Campaign Manager, you will serve as the primary post-sale operational anchor, ensuring seamless execution from setup to post-campaign wrap-up.

          Campaign Delivery & Operational SLA Excellence

• Take end-to-end ownership of campaign trafficking, pacing, and delivery to achieve 100% full delivery within agreed internal SLAs.
• Oversee both Managed Service execution and Self-Serve client onboarding/support on Teads Ad Manager (TAM).
• Set up, test, and QA creatives, tracking tags, and Brand Safety protocols (IAS, DoubleVerify, Moat) prior to launch.
• Actively monitor pacing and live delivery, troubleshooting discrepancies, technical bottlenecks, and underdelivery proactively before they impact campaign performance.
• Provide activation proofs (screenshots and launch confirmations) promptly upon launch.
  
  Client Advisory & Commercial Retention

• Act as a trusted operational advisor: translate complex campaign metrics into clear, actionable performance insights for clients and commercial partners.
• Conduct regular performance analyses, weekly pacing recaps, and in-depth post-campaign wrap-ups.
• Proactively feed optimization recommendations, inventory insights, and audience learnings back to Account Managers to drive client retention and fuel contract extensions.
• Coordinate with the Insights team on Brand Lift studies and measurement frameworks to demonstrate concrete campaign impact.
  
  Cross-Market & Team Collaboration

• Partner closely on a daily basis with Account Managers, Sales Managers, Creative Studio, and Solutions Architects across SEA (Singapore, Philippines, Malaysia, Indonesia, Thailand, Vietnam).
• Support Account Managers during pre-sale media planning with inventory forecasting, past delivery benchmarks, and feasibility feedback.
• Actively contribute to regional operational standups, sharing best practices, troubleshooting learnings, and workflow enhancements across the wider operations team.

What Will You Bring to the Team?

• Relevant Experience: 2-3 years of experience in digital media, AdTech, DSP, or media agency environments managing or trafficking digital advertising campaigns.
• Programmatic Knowledge: Strong foundational understanding of digital advertising and programmatic principles. Hands-on experience with DSPs, ad servers, or ad-tech platforms is highly valued; if you do not have direct platform experience in our specific stack, an agile, fast-learning mindset to master DSP mechanics quickly is essential.
• Problem-Solving & Troubleshooting: High comfort level diving into technical tracking, tags, ad delivery metrics, and analytics to solve issues autonomously.
• Ownership & Fast Ramp-up: Ability to work independently after an initial 2-month structured onboarding and training period, managing multiple competing priorities with high accuracy.
• Communication & Advisory: Clear, articulate communication skills to engage external agency clients confidently and align seamlessly with distributed, multi-market internal teams via Slack and video.
• Analytical Capability: Proficient in interpreting delivery trends, pacing reports, and data sets to formulate recommendations that support revenue retention.
• Location & Eligibility: Based in Kuala Lumpur, Malaysia, with legal eligibility to work locally.

What You’ll Get

• High-Impact Regional Scope: Real ownership over campaign performance across rapid-growth Southeast Asian accounts.
• Structured Onboarding & Growth: Dedicated 1:1 onboarding and continuous mentorship from senior regional operations leaders.
• Collaborative & Dynamic Culture: Work with a forward-thinking, supportive international team passionate about media innovation and celebrating collective wins.
• Cutting-Edge Ad-Tech Exposure: Direct exposure to proprietary, world-leading advertising platforms, advanced omnichannel formats, and industry-leading measurement tech.
• Autonomy & Visibility: A culture that values initiative, problem-solving, and continuous process optimization with visible regional impact across APAC.

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