At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Participates in the identification, design, development, and implementation of projects. Projects may be business process, operational, or systems related in nature. Partners with internal and external stakeholders to ensure successful and timely project completion in accordance with business needs. Participates in user training, change management activities, and project evaluation. Leverages industry and operational expertise to identify process improvement opportunities, enhance controls, and drive operational efficiency. Analyzes business processes, identifies gaps and risks, and recommends solutions that improve service quality, productivity, and operational effectiveness.

Basic Qualifications
• Bachelor's degree, or equivalent work experience
• 5-10 years of experience in project management, process improvement, business analysis, or related activities
• Previous work experience in fund accounting, fund administration, custody administration, or related investment operations environments

Preferred Skills/Experience
• Comprehensive knowledge of the relevant business line or functional area
• Demonstrated experience supporting or improving operational processes within fund accounting, fund administration, custody, asset servicing, or investment operations organizations
• Strong understanding of investment operations workflows, controls, data flows, and associated risks
• Strong organizational, problem-solving, and analytical skills
• Advanced knowledge of project management and process improvement methodologies
• Ability to identify, analyze, and resolve exceptions using data-driven approaches
• Experience leading cross-functional initiatives and influencing stakeholders across multiple business functions
• Ability to analyze complex data and translate findings into actionable recommendations
• Excellent verbal and written communication skills
• Proficiency in process mapping, root cause analysis, and continuous improvement techniques
• Strong technical skills, including experience with SQL for data extraction, analysis, reporting, and data validation
• Experience with Python, .NET, Java, or similar programming languages to support automation, application development, and process improvement initiatives
• Advanced proficiency in Microsoft Excel, including VBA, Power Query, and complex data analysis techniques
• Preferred, but not required: experience with Microsoft Power Platform (Power BI, Power Apps, Power Automate), Alteryx, and SQL Server Reporting Services (SSRS)

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.