Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

This role offers a unique opportunity to support executive-level priorities and contribute to initiatives with broad organizational impact. The position will focus on analyzing complex business needs, developing recommendations, and driving strategic efforts from concept through execution. The successful candidate will be comfortable operating in a highly visible environment, partnering across functions, and communicating effectively with senior and executive stakeholders.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Charlotte, NC.

Relocation assistance is not available for this position.

What you'll do:

• Direct and oversee multiple initiatives in support of risk and/or regulatory compliance related initiatives including but not limited to: oversight of procedures/process, accurate regulatory reporting and filing, document governance, risk control self-assessments, procedure governance, control design, new product controls, function or line of business third party governance, or quality governance.
• Apply a holistic understanding of risk and regulatory compliance to include business strategies and solutions.
• Responsible for first line of defense data analysis, report preparation and trend analysis, utilizing business intelligence tools.
• Design solutions for unanswered business questions and anticipate future business needs.
• Direct, organize and oversee action plans designed to enhance governance practices in alignment with risk and compliance frameworks.
• Influence and develop innovative solutions to mitigate risk and prevent risk exposures which result in significant business impacts.
• Manage the most complex projects involving cross-functional areas within the first line of defense.
• Define and outline new approaches to problem resolution and leads project team from concept through implementation.
• Advise senior management on the status of their control environment related to risk identification and control weaknesses.
• Identify critical areas to monitor and escalate issues and findings to appropriate stakeholders.
• Serve as a primary resource to cross functional team members and advise on risk mitigation opportunities.
• Stay informed of changes to the regulatory environment to ensure proper compliance with processes and requirements are followed.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree; OR 4 years of relevant education and/or experience.

• Minimum 8 years’ experience supporting risk-related, compliance related, or business control design activities OR minimum 8 years’ experience in a relevant quantitative discipline OR advanced degree or designation in a risk management or quantitative discipline and minimum 6 years’ experience supporting risk-related, and/or compliance-related, or business control design activities OR PhD in a risk management or quantitative discipline and minimum 4 years’ experience supporting risk-related, and/or compliance-related, or business control design activities.
• Knowledge of federal laws, rules, regulations, and applicable guidance to area supported for example: OCC Heightened Standards, BSA/AML, REG E, UDAAP/UDAP, TILA/REG Z, SCRA, FCRA, MLA.

What sets you apart:

• Deep knowledge and understanding of bank risk programs, risk frameworks, and risk management practices.
• Experience developing executive-level presentations, briefings, and materials for senior leadership.
• Demonstrated ability to synthesize complex, highly detailed information into clear, concise, and consumable executive-level messaging.
• Strong business acumen with the ability to connect risk information to broader business priorities and strategic objectives.
• Exceptional written, verbal, and visual communication skills, with experience tailoring information for executive audiences.
• Demonstrated ability to identify the most critical insights from multiple sources of information and translate them into succinct, actionable recommendations.
• Experience working in a highly visible environment requiring strong judgment, attention to detail, and executive presence.

Compensation range: The salary range for this position is: $127,310.00 - $229,160.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.