The Business Process Specialist plays an important role in supporting the systems and processes that keep our construction operations running efficiently. Working alongside project teams and internal business partners, this position helps ensure our construction technology and financial systems are working effectively, while identifying opportunities to improve how information flows across the business. From resolving system issues and supporting project financial processes to developing resources and helping employees get the most out of their tools, this role brings together technology, operations, and people.

If you enjoy solving problems, improving processes, and helping teams work smarter, come join our True Blue team today!

Essential Responsibilities:

• Provides day-to-day support to construction teams on business systems and applications, helping resolve issues and ensuring employees can complete their work effectively.
• Monitors system activity and financial data transfers between platforms, investigating errors and working with internal technical teams to resolve issues and maintain accurate information.
• Works with operational teams and internal business partners to improve how construction systems communicate and support project administration and financial processes.
• Oversees the administration and configuration of the PMIS, including user access, permissions, company profiles, project templates, and system fields.
• Supports the rollout and ongoing use of construction technology by developing learning resources, and helping employees navigate system functionality.
• Creates and maintains practical documentation, including system guides, process instructions, and training materials to promote consistency across project teams.
• Identifies opportunities to streamline existing processes, improve system functionality, and enhance the overall user experience.

Qualifications:

• Minimum 4 years of experience in the construction industry, ideally in a role involving project financials, business operations, or construction technology.
• College, trade, or technical diploma in Construction Management, Business, or a related field.
• Familiarity with ERP and financial systems such as JD Edwards and Textura, Procore as well as SharePoint and Microsoft Office applications, particularly Excel.
• Understanding of construction project administration, financial workflows, and the relationship between operational systems.
• Strong analytical and troubleshooting skills, with the ability to investigate issues and develop practical solutions.
• Effective communication skills, with the ability to build relationships and provide support to employees across various levels of the organization.
• Ability to explain technical information in a straightforward, user-friendly manner.
• Experience developing training materials, facilitating training sessions, or documenting business processes is an asset.

Work Conditions:

• Primarily office-based environment with occasional construction site visits.
• Minimal physical effort required, with prolonged periods of sitting, computer work, and presenting.
• Occasional travel required (less than 25%).

Compensation

$76,000.00 - $104,500.00

This is the expected base pay range for this role. Individual base pay will be determined based on a variety of factors including experience, knowledge, skills, education and location.

Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial wellbeing. We offer exciting, challenging work with opportunities to develop your skills and knowledge.

Additional Information

Ledcor Building offers full-service construction for commercial, residential, institutional, and light industrial projects, along with expertise in green building. Our depth of knowledge and expertise come from building hundreds of projects – of all sizes – across North America each year.

Our workplace culture has been recognized as one of Canada’s Best Diversity Employers, Canada’s Most Admired Corporate Cultures, and a Top 100 Inspiring Workplace in North America.

Employment Equity

At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.

Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging.  

Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email. For more information about Ledcor’s Inclusion and Diversity initiatives, please visit our I&D page.