The Business Systems Analyst (BSA), Coupa is responsible for supporting and optimizing Procure-to-Pay (P2P) processes within the Coupa platform. 

This role partners with cross functional stakeholders to design, configure, implement, and maintain solutions that align with business requirements and system standards. 

The BSA also supports system integrations, including SAP S/4HANA, and drives continuous process improvement. 

Specific Duties and Responsibilities 
• Lead business process workshops and facilitate solution design sessions
• Design and support integrations between Coupa and SAP S/4HANA in collaboration with middleware teams (e.g., Boomi)  
• Ensure data consistency, system performance, and cross-platform reliability
• Perform system configuration prototyping, validation, and solution testing
• Develop test plans and test cases to support system changes
• Support execution of testing cycles (SIT and UAT) 
• Document testing results and support successful deployment
• Provide application support, including issue identification, tracking, and resolution
• Conduct end-user training and support knowledge transfer
• Partner with Procurement, Finance, IT, and other stakeholders to support execution
• Provide project updates, including status, risks, and mitigation plans  
• Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures. 
• Understand relevant security, privacy, and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company. 
• Ensure other members of the department to follow the QMS, regulations, standards, and procedures. 
• Perform other work-related duties as assigned.  

Position Qualifications
• Bachelor’s degree in computer science or related field with 5+ years of experience in Business Systems Analyst / Functional Analyst, or equivalent combination of education and experience   
• Hands-on experience with Coupa P2P modules  
• Strong experience integrating Coupa with SAP S/4HANA  
• Knowledge of Procure-to-Pay processes (Procurement, AP, Supplier Management)  
• Experience with APIs, flat files, or middleware integrations  
• Experience with middleware tools like Boomi  
• Exposure to SOX compliance and audit controls  
• Experience in regulated industries (e.g., medical devices, pharma)  
• Familiarity with reporting and analytics tools 
• Strong oral, written, and interpersonal communication skills 
• High degree of accuracy and attention to detail 
• Proficiency with MS Word, Excel, and PowerPoint 
• Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously 

Working Conditions  
• General office environment  
• Willingness and ability to work on site.  
• May have business travel from 0% - 10% 
• Requires some lifting and moving of up to 5 pounds 
• Must be able to move between buildings and floors.  
• Must be able to remain stationary and use a computer or other standard office equipment, such as a printer or copy machine, for an extensive period of time each day.  
• Must be able to read, prepare emails, and produce documents and spreadsheets.  
• Must be able to move within the office and access file cabinets or supplies, as needed.  
• Must be able to communicate and exchange accurate information with employees at all levels daily. 

Annual Base Salary Range:  $103,000 - $152,000/ year
We offer a competitive compensation package plus a benefits and equity program, when applicable.  
Individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.