About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

Position Objective

To provide senior operational oversight and direct BAU support across Bonds & Securities and Structured Investment Products, ensuring transactions are processed accurately, promptly and in accordance with established procedures and control requirements.

The VP1 is expected to remain hands-on and provide effective BAU coverage during peak-volume periods, staff absences and operational contingencies, while maintaining strong controls, timely escalation and continuous process improvement.

Key Responsibilities

1. BAU Processing and Coverage

• Perform and oversee daily BAU activities for Bonds & Securities and Structured Investment Products.
• Provide hands-on maker, checker or approver coverage, subject to the approved authority matrix and segregation-of-duties requirements.
• Cover critical operational activities during staff absences, peak periods, volume surges and business continuity situations.
• Ensure timely completion of trade confirmations, settlements, accounting entries, reconciliations, investment events and reporting.
• Investigate and resolve settlement exceptions, reconciliation breaks, outstanding items and stakeholder queries.
• Maintain sufficient working knowledge across both portfolios to provide effective cross-functional coverage and reduce key-person dependency.

2. Bonds & Securities Operations

• Oversee and support bond and securities transaction processing, settlement and reconciliation.
• Monitor securities positions and resolve settlement or reconciliation exceptions promptly.
• Coordinate operational servicing activities, including relevant income payments, redemptions and corporate actions.
• Liaise with Global Markets, custodians and relevant internal stakeholders to resolve operational matters.

3. Structured Investment Products Operations

• Oversee and support the end-to-end processing of Structured Investment Products.
• Perform or review manual confirmations and notices, settlements, GL postings, reconciliations and customer statements.
• Oversee Knock-In transactions, share delivery or receipt instructions, dividends, corporate actions and outstanding-share reconciliations.
• Ensure timely and accurate completion of relevant month-end, management and regulatory reporting.

The documented SIP activities include manual confirmations, settlements, GL posting, Knock-In transaction monitoring, daily reconciliations, stakeholder queries, month-end reporting and projects/UAT. [RE: SIP Jo...ent staff | Outlook]

4. Risk, Control and Escalation

• Maintain effective maker-checker-approver controls and segregation of duties.
• Review material exceptions and ensure that issues are promptly investigated, documented, resolved or escalated.
• Ensure compliance with approved procedures, internal policies and applicable regulatory requirements.
• Maintain complete supporting documents, control evidence and audit trails.
• Support internal and external audits, compliance reviews and regulatory enquiries.

5. Leadership and Process Improvement

• Act as the operational SME and senior escalation point for both portfolios.
• Coach team members, promote cross-training and strengthen backup coverage for critical activities.
• Review workflows and lead control enhancement, automation and process-improvement initiatives.
• Participate in new-product reviews, system enhancements, user acceptance testing and operational-readiness assessments.
• Balance leadership responsibilities with hands-on BAU involvement to maintain operational resilience and service continuity.

Key Competencies

• Strong working knowledge of Bonds & Securities and Structured Investment Products operations.
• Hands-on experience in transaction processing, settlement, reconciliation and operational controls.
• Strong risk awareness, problem-solving and escalation-management capabilities.
• Ability to perform BAU processing while providing senior oversight and team leadership.
• Effective stakeholder-management, communication and process-improvement skills.
• Strong understanding of maker-checker-approver controls and segregation-of-duties principles.

Accountability Statement

The VP1 remains accountable for senior oversight and is also required to provide hands-on BAU coverage for both Bonds & Securities and Structured Investment Products. The role must be capable of performing or reviewing critical activities, managing exceptions and ensuring uninterrupted operations without compromising segregation of duties or control standards

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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